LATAM Solutions Engineer — AI Pre-Sales Leader

Fin; San Francisco (CA); Hybrid; USD 163,000 - 215,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity

Medical, dental, vision

RSUs

Flexible PTO

Parental leave

401k & match

Office bicycle storage

Team events

Job summary

Fin is the AI Customer Agent company helping businesses deliver perfect customer experiences. The Solutions Engineer will lead technical discovery, deliver pre-sales value, and design POCs to demonstrate Fin's capabilities across sales cycles.

You will partner with Product and R&D to align customer needs with Fin's AI solutions. Required are 4+ years in technical pre-sales, fluency in Portuguese (Spanish a plus), and strong communication skills to translate complex problems into Fin solutions.

Qualifications

• Minimum 4 years in a technical pre-sales role.
• Fluency in Portuguese required; Spanish preferred.
• Strong technical acumen for discovery and value presentations.
• Solve problems independently in a collaborative team env.
• Effective time management in a dynamic setting.
• Communicate value propositions throughout the sales cycle.
• Translate complex business challenges into Fin solutions for all audiences.
• Work with product & engineering to feed customer feedback into direction.
• Familiar with POCs, RFPs, and security questions.

Responsibilities

• Lead technical discovery to identify customer needs.
• Deliver pre-sales experiences articulating Fin's value and technical capabilities.
• Conduct value-based solution reviews and deep technical sessions.
• Design and lead tailored POCs showcasing Fin's capabilities.
• Serve as primary resource for RFPs and security questions.
• Collaborate with Product and Engineering to reflect customer voice.
• Build trust with customers through empathy and curiosity.
• Improve SE processes and playbooks.
• Commit to customer success and ongoing value.

Skills

Technical pre-sales

Portuguese fluency

Spanish preferred

Technical discovery

Value-based presentations

Independent problem-solving

Time management

Communication of value propositions

Cross-functional collaboration with X

POCs & RFPs

Empathy & curiosity

Travel willingness

Job description

Fin is the AI Customer Agent company helping businesses deliver perfect customer experiences. The Solutions Engineer will lead technical discovery, deliver pre-sales value, and design POCs to demonstrate Fin's capabilities across sales cycles.

You will partner with Product and R&D to align customer needs with Fin's AI solutions. Required are 4+ years in technical pre-sales, fluency in Portuguese (Spanish a plus), and strong communication skills to translate complex problems into Fin solutions.