LATAM Client Success & Sales Rep

Embedded Shishya; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

1840 & Company is seeking a motivated Client Service Representative to join our LATAM team. You will promote products, foster client relationships, and handle inquiries on technical issues, processes, and fees. This role requires strong communication, multitasking, and a results-driven mindset.

Two years in customer service or sales, plus familiarity with Salesforce and MS Office, are highly valued. Remote work from international locations is available with EST-aligned hours.

Qualifications

• Exceptional level of written and verbal communication skills.
• A minimum of 2 years of experience in customer service and/or sales.
• Tech-savvy and able to learn, adapt, and effectively communicate new technologies.
• Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).
• Highly organized and able to multi-task and prioritize multiple strategic initiatives.
• Previous client-facing experience in construction or SAAS is a plus.

Responsibilities

• Promoting and selling the benefits of the COMPASS suite of products to subcontractors.
• Developing, growing, and nurturing client relationships.
• Addressing all client inquiries on technical issues, processes, and fees.
• Responding to incoming and outgoing client calls and emails.
• External outreach to supporting educational and promotional campaigns.
• Leveraging client relations to gain new business and provide client feedback to internal teams.

Skills

Communication skills

Customer service

Sales experience

Tech-savvy

Organized & multitask

CRM proficiency

MS Office & G Suite

Tools

Salesforce

MS Office

G Suite

Job description

1840 & Company is seeking a motivated Client Service Representative to join our LATAM team. You will promote products, foster client relationships, and handle inquiries on technical issues, processes, and fees. This role requires strong communication, multitasking, and a results-driven mindset.

Two years in customer service or sales, plus familiarity with Salesforce and MS Office, are highly valued. Remote work from international locations is available with EST-aligned hours.