Last Mile Reliability Engineer: Data-Driven Uptime

Amazon; Tennessee; On-site; USD 68,900 - 103,400; Full time

Job summary

Amazon is seeking an Operations Reliability Engineer to support the Amazon Logistics North America Engineering team within the Last Mile organization. You will own reliability programs, drive data-driven improvements, and create scalable solutions that prevent failures across delivery station processes and equipment.

You will design and maintain BI dashboards, analyze failure data to identify trends, and lead cross-functional reliability improvements with operations, engineering, and vendors to

Qualifications

• Bachelor's degree in industrial or manufacturing engineering.
• 3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience.
• Experience in material handling equipment (MHE) or automation environments, or experience in reliability/maintenance environments.
• Knowledge of Microsoft Excel (macros, pivots, lookups) at an advanced level.
• Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages.
• Experience using data analysis to drive business decisions.

Responsibilities

• Lead Root Cause Analysis (RCA) for high-impact and recurring failures, driving deep-dive investigations to identify true root causes and ensure effective, lasting corrective actions.
• Develop, maintain, and continuously improve Failure Modes and Effects Analysis (FMEA) to proactively identify risks, prioritize mitigation, and prevent future failures.
• Analyze equipment and operational data to identify trends, systemic issues, and performance gaps, translating findings into actionable reliability improvements.
• Lead cross-functional reliability improvements by partnering with operations, engineering, maintenance, and external vendors across multiple sites and regions.
• Conduct technical deep dives into advanced technology applications, conveyor systems, and material handling integration to identify reliability risks and design-out failure modes.
• Develop innovative solutions through collaboration with vendors, suppliers, and cross-functional teams.

Skills

RCA

FMEA

Data analysis

Excel expert

BI tools

Education

Bachelor's in Industrial Engineering

Tools

Power BI

Tableau

QuickSight

Job description

Amazon is seeking an Operations Reliability Engineer to support the Amazon Logistics North America Engineering team within the Last Mile organization. You will own reliability programs, drive data-driven improvements, and create scalable solutions that prevent failures across delivery station processes and equipment.

You will design and maintain BI dashboards, analyze failure data to identify trends, and lead cross-functional reliability improvements with operations, engineering, and vendors to