Last-Mile Operations Manager: Lead & Optimize

Amazon Inc.; Huntersville (NC); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

Job summary

Amazon is seeking an Operations Manager for SSD SNC2 Huntersville, NC. You will lead a team of salaried and hourly staff, drive safety, quality, and on-time delivery, and use data-driven decisions to improve performance.

The role covers First/Middle/Last mile coordination and collaboration with safety, HR, and support teams. Applicants should have 3+ years of management experience and a degree or equivalent, with flexibility for weekends or overnight shifts.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to meet objectives
• Lift up to 49 pounds, stand and walk during shifts up to 12 hours
• Work in environments with varying noise, temperatures, and weather
• Work a flexible schedule (weekends and/or overnight shifts)

Skills

People management

Performance metrics

Data-driven decisions

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon is seeking an Operations Manager for SSD SNC2 Huntersville, NC. You will lead a team of salaried and hourly staff, drive safety, quality, and on-time delivery, and use data-driven decisions to improve performance.

The role covers First/Middle/Last mile coordination and collaboration with safety, HR, and support teams. Applicants should have 3+ years of management experience and a degree or equivalent, with flexibility for weekends or overnight shifts.