Last-Mile Operations Leader — Area Manager

Amazon; San Leandro (CA); On-site; USD 77,000 - 100,000; Full time

Job summary

Amazon is seeking an Area Manager in California to lead a team of hourly associates, drive safety, quality, attendance, and performance, and ensure orders are delivered on time. You will mentor staff and coordinate with support teams to meet customer expectations across multiple shifts.

Expect in-role training during 6+ weeks away from the home site, with travel paid by Amazon. This role emphasizes leadership, adaptability, and a commitment to exceptional service for customers nationwide.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Lead a team of hourly employees and engage them during shifts to maintain safety, quality, attendance, and performance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Ops Integration, Loss Prevention and HR to develop plans to meet business objectives.

Skills

People management

Performance management

Lean techniques

Team leadership

Education

Bachelor's degree or equivalent

2+ years of Amazon (blue badge/FTE) experience

Job description

Amazon is seeking an Area Manager in California to lead a team of hourly associates, drive safety, quality, attendance, and performance, and ensure orders are delivered on time. You will mentor staff and coordinate with support teams to meet customer expectations across multiple shifts.

Expect in-role training during 6+ weeks away from the home site, with travel paid by Amazon. This role emphasizes leadership, adaptability, and a commitment to exceptional service for customers nationwide.