Area Operations Leader — People, Safety & Delivery

Amazon; Redlands (CA); On-site; USD 72,500 - 90,900; Full time

Job summary

Amazon is seeking an Area Manager to lead a team of hourly workers in a fast-paced delivery environment in California. You will drive safety, quality, attendance, and performance, while partnering with Safety, Engineering, and HR to meet delivery promises.

The role requires managing a 20+ person team, flexible scheduling, and a background in operations or logistics. The company emphasizes growth across expanding fulfillment sites and inclusive culture.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 20+ employees.
• Experience with process improvements (Lean, Kaizen, and/or Six Sigma).
• Excellent customer service, communication, and interpersonal skills.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Industry experience in retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in environments with variable temperatures and noise (delivery stations outdoor areas)
• Continuously climb and descend stairs where applicable

Skills

Customer service

Communication

Interpersonal skills

Leadership

Education

Bachelor's degree or equivalent

Bachelor’s or Master’s degree in Engineering/Operations/Supply Chain/Logistics

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon is seeking an Area Manager to lead a team of hourly workers in a fast-paced delivery environment in California. You will drive safety, quality, attendance, and performance, while partnering with Safety, Engineering, and HR to meet delivery promises.

The role requires managing a 20+ person team, flexible scheduling, and a background in operations or logistics. The company emphasizes growth across expanding fulfillment sites and inclusive culture.