Last Mile Operations Lead: Drive Delivery Excellence

RXO; Buda (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Pre-tax accounts

Disability/Life insurance

EAP

Leadership development

Paid time off

Job summary

RXO is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services, ensuring smooth day-to-day operations while driving efficiency.

You will lead a team of 15-20 material handlers, leverage metrics to identify improvements, train staff, and partner with carriers to meet safety, quality, and productivity goals. This role demands strong leadership and communication skills.

Qualifications

• 4 years of experience in operations.
• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation.
• Excellent verbal and written communication skills.
• Strong interpersonal and leadership skills.
• Lift up to 50 lbs.

Responsibilities

• Lead a team of 15-20 warehouse material handlers to receive, pick, and process orders daily.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity.
• Foster positive working relationships with warehouse team, contract carriers, driver helpers.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations.

Skills

Leadership

Team management

Verbal communication

Written communication

Interpersonal skills

Problem solving

Tools

Microsoft Office

Job description

RXO is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services, ensuring smooth day-to-day operations while driving efficiency.

You will lead a team of 15-20 material handlers, leverage metrics to identify improvements, train staff, and partner with carriers to meet safety, quality, and productivity goals. This role demands strong leadership and communication skills.