Laserfiche Software Support Technician

CDI; Utah; On-site; USD 40,000 - 60,000; Full time

Job summary

CDI in Utah is seeking a tech-savvy, detail-oriented support specialist to assist a team of professionals in enterprise software support. You will learn quickly, communicate clearly, and help resolve complex technical issues, with a focus on Windows Server and SQL Server.

This is an in-office role requiring collaboration across departments and with clients. If you thrive in a fast-paced, hands-on environment and enjoy finding practical solutions, CDI offers a dynamic team and growth

Qualifications

• Experience providing technical support
• Ability to learn and become an expert in line-of-business applications
• Technology savvy with ability to learn and adapt to complex technical situations
• Excellent communication skills and mature acumen
• Outgoing and can-do personality
• Experience with Windows Server
• Experience with Laserfiche a bonus

Responsibilities

• Provide technical support to internal teams and clients as part of a cross-functional engineering and services group
• Assist support engineers and act as a liaison across departments and with clients as needed

Skills

Tech savvy

Detail oriented

Verbal communication

Written communication

Learning agility

Software support

SQL Server

Windows Server

Tools

Laserfiche

Job description

Job Description

CDI is an established software consulting firm currently seeking a tech savvy and detail oriented individual to assist a team of professionals in the support of enterprise software solutions. The right candidate will have excellent verbal and written communication skills, the ability to learn new software quickly, and experience in supporting software. Any technical experience, hardware or software, is a plus. Particular experience of value is SQL Server & Windows Server.

The primary role of the position is to work as an added layer of support for the support engineers, providing combination assistance inter-departmentally, cross-departmentally, and externally to clients as needed.

An energetic and creative personality is important.

This is not a remote position.

Qualifications:

• Experience providing technical support
• Ability to learn and become an expert in line-of-business applications
• Technology savvy with ability to learn and adapt to complex technical situations
• Excellent communication skills and mature acumen
• Outgoing and can-do personality
• Experience with Windows Server
• Experience with Laserfiche a bonus

Cities Digital "CDI" is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

Company Description

CDI helps clients become more efficient through the use of business process automation and document management software solutions. We implement enterprise software in a b2b environment. We have a smart, hard-working team, and we're growing fast, so we need more like-minded individuals!