Technical Project Manager

Laserfiche; United States; Hybrid; USD 78,000 - 148,000; Full time

Benefits offered by this job

15 days of vacation

Hybrid work environment

401(k) investment options

Free parking with EV charging

Job summary

Laserfiche is seeking a Project Manager to guide clients through implementation projects, focusing on building partnerships and delivering quality outcomes. Located in Long Beach, CA, this role offers a hybrid work environment and up to 25% travel.

The ideal candidate has over 5 years of project management experience and holds a Bachelor's degree. Responsibilities include leading client implementations and managing project teams. Benefits include 15 vacation days and a robust 401(k) program.

Qualifications

• 5+ years of project management experience
• Experience in multiple full lifecycle software implementations
• Ability to build and manage client relationships

Responsibilities

• Lead implementation services for assigned clients
• Manage project issues, risks, and client expectations
• Coordinate technical activities of all Laserfiche resources

Skills

Project management experience

Problem-solving skills

Excellent verbal and written communication

Ability to learn new software quickly

Adaptability to changing schedules

Education

Bachelor's degree

Job description

The Project Manager plays a key role in guiding Laserfiche customers through successful implementation projects. This role focuses on building strong client partnerships, applying proven project management methodologies, and delivering high‑quality outcomes across multiple concurrent engagements. If you enjoy leading complex initiatives, collaborating with diverse teams, and shaping best practices, this role offers a meaningful opportunity to make an impact.

Location

Eligible States for Remote Work: Florida, Georgia, Maryland, Massachusetts, Minnesota, Ohio, Virginia, Washington DC, West Virginia and Wisconsin. Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in office in Long Beach, CA. Remote work from home on Mondays and Fridays. Willingness to travel up to 25%.

Key Responsibilities

• Lead the pursuit of implementation services for assigned clients
• Implementation, scoping and estimating
• Build client relationships
• Manage project issues/risks and client expectations and escalate as needed
• Assist in pre‑sales activities for implementation services
• Assist in building best practices and benchmarks from completed projects
• Understanding in Business processes and system architecture
• Requesting appropriate resource skills required for the projects
• Manage 3-5 clients at any given time

Project Planning

• Provide a framework for project planning, communications, reporting and contract management
• Establish documentation and procedural standards for Deliverable Materials
• Prepare the initial plan and assist the customer project manager to develop appropriate level of detail
• Work with the customer project manager to address and resolve deviations from the project plan
• Support the development of project strategies for testing, training and knowledge transfer

Project Management

• Administer the project change control procedure with the customer project manager
• Coordinate and manage the technical activities of all Laserfiche resources
• Manage progress against milestones / deliverables
• Establish issue management procedures and assist in managing project issues and risks with customer project manager
• Monitor and control Laserfiche project budget
• Establish and manage internal quality assurance process
• Work with the customer project manager to determine project team training requirements
• Develop and manage knowledge transfer strategy and plan
• Integrate with product development to address product related issues, performance tuning, etc.

Communication & Status Reporting

• Conduct regularly scheduled project status meetings (Laserfiche and customer)
• Prepare and submit status reports to the customer project manager
• Develop materials and facilitate Gate reviews and Steering Committee meetings

Qualifications

• Based in Long Beach, CA or nearby
• Bachelor's degree required
• 5+ years of project management experience
• Participated in multiple full lifecycle software implementations
• Independent thinking with keen problem‑solving skills
• Ability to adapt to changing schedules and multiple work plans
• Excellent verbal, written and interpersonal skills
• Ability to learn new software quickly

Salary range: $78,000 - $148,000

Benefits

• 15 days of vacation
• 3 floating holidays
• 2 paid volunteer holidays
• 9 paid holidays
• Hybrid work environment
• Free parking: covered and EV charging stations
• Various 401(k) investment options and generous company match
• HMO and PPO medical care options (Employees are fully covered under HMO)

Applicants must be authorized to work for Laserfiche in the United States on a full‑time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time.

Laserfiche complies with all Equal Opportunity and affirmative action regulations. Laserfiche makes all employment decisions—such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination—without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity or expression and sexual orientation, except as may be permitted by law.

Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at laserfiche.com/contact or 562‑988‑1688.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.