Larkin University – Enrollment Specialist

Horizon West Happenings; Florida; Sur place; USD 38 000 - 54 000; Plein temps

Résumé du poste

Larkin University is seeking an Enrollment Specialist to support potential and enrolled students from inquiry through matriculation. The role blends admissions coordination with student access and success support, handling communications, documentation, and system updates.

You will work closely with the enrollment team to meet recruitment and enrollment goals while ensuring student-centered service and timely responses across channels.

Qualifications

• Associate degree or higher; bachelor’s preferred.
• 1+ year experience in administrative, admissions, enrollment, or related roles.
• Strong written and verbal communication with a student-focused service orientation.
• Ability to organize priorities, meet deadlines, and maintain accurate records.
• Proficiency with Microsoft Office; ability to learn CRM and SIS.
• Ability to work with diverse populations in a team setting.

Responsabilités

• Respond to prospective, applicant, and admitted student questions via phone, email, virtual meetings, and in person, explaining requirements and deadlines.
• Review applications and documents for completeness; track missing items and enrollment steps.
• Maintain accurate records in admissions, CRM, and SIS; perform data entry and quality checks.
• Guide students through enrollment processes and connect them with the right teams for assistance.
• Support recruitment events and communications; help create marketing materials per branding guidelines.
• Track activity and generate routine reports; assist with budget and expense tracking.

Connaissances

Communication

Public speaking

Organization

Attention to detail

Customer service

Team collaboration

Multitasking

Travel readiness

Formation

Associate degree

Bachelor’s degree preferred

Outils

Microsoft Office

CRM platforms

Student information systems

Canva

Description du poste

Larkin University – Enrollment Specialist

Job Title: Enrollment Specialist
Department: LU Office for Student Access and Success, Admissions Department
Primary Reporting Relationship: LU Director of Student Recruitment and Admissions Reports for supervision, performance evaluation, and administrative oversight.

Secondary Reporting Relationship: SDM Assistant Dean for Admissions and Student Services for guidance, coordination, and accountability.

FLSA Status: Non-Exempt
Employment Status: Full-Time
Location: Winter Gardens, FL
Anticipated Start Date: 11/2026

Position Summary

The Enrollment Coordinator supports prospective, admitted, and newly enrolled students from initial inquiry through matriculation. The position combines admissions coordination with cross-trained student access and success support, including applicant communication, application processing, recruitment activities, enrollment documentation, and student-system updates. The Coordinator provides timely, accurate, and student-centered service while working closely with the enrollment team to meet recruitment and enrollment goals.

Essential Duties and Responsibilities

• Respond to prospective, applicant, and admitted student questions by phone, email, virtual meeting, and in person; explain admissions requirements, deadlines, application status, and next steps.
• Review applications and supporting documents for completeness; track missing items, admissions decisions, deposits, and matriculation requirements.
• Maintain accurate applicant and student records in admissions, customer relationship management, and student information systems; complete routine data entry, updates, and quality checks.
• Guide students through enrollment processes and connect them with the appropriate admissions, financial aid, registrar, or student support team member when specialized assistance is required.
• Support interview days, information sessions, open houses, recruitment fairs, orientation, and other enrollment events, including registration and follow-up communications.
• Assist with recruitment communications and marketing materials for email, web, social media, presentations, flyers, and newsletters in accordance with University branding and approval processes.
• Track recruitment activity, applicant movement, enrollment requirements, and related data; prepare routine reports and identify records requiring follow-up.
• Coordinate the ordering, inventory, and distribution of recruitment and event materials; assist with approved budget and expense tracking.
• Protect confidential student and applicant information and follow FERPA, University policies, admissions standards, and applicable regulatory requirements.
• Participate in cross-training and provide team coverage across enrollment functions during peak periods or staff absences.
• Perform other duties consistent with the position and the needs of the University.

Required Qualifications

• Associate degree from an accredited institution; bachelor’s degree preferred.
• At least one year of administrative, admissions, enrollment, student services, customer service, or related experience.
• Strong written, verbal, interpersonal, and public-speaking skills with a student-centered service orientation.
• Demonstrated ability to organize multiple priorities, meet deadlines, maintain accurate records, and pay close attention to detail.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel; ability to learn admissions, CRM, and student information systems.
• Ability to work effectively with diverse populations and as part of a cross-trained team.
• Valid driver’s license and ability to travel to recruitment events as assigned.

Preferred Qualifications

• Experience in higher education admissions, enrollment management, or student services, particularly with graduate or professional programs.
• Experience with centralized application services, CRM platforms, student information systems, social media, Canva, or similar design tools.

Working Conditions

• Primarily office-based with regular computer and telephone use.
• Occasional evening, weekend, and local or regional travel may be required for recruitment and enrollment events.
• May occasionally lift or move recruitment and event materials weighing up to 25 pounds.

About Larkin University

Larkin University is a mission-driven, student-centered institution committed to excellence in teaching, innovation, and leadership in the health sciences and beyond.

EEO/AA Statement

Larkin University is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

LU Statement

Larkin University is dedicated to fostering an inclusive environment that promotes respect for all and equal opportunity for every individual.