Large Ag Service Technician - Moscow Mills

Sydenstricker Nobbe Partners; Moscow Mills (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Sydenstricker Nobbe Partners in Moscow Mills, MO is seeking a skilled Service Technician to diagnose and repair John Deere equipment and technology. You will work independently while collaborating with the Service Department.

You will mentor trainees, participate in field diagnostics as needed, manage time and work orders, document results, and stay current with John Deere products and competitive offerings. A high school diploma and valid driver's license are required; CDL is preferred.

Qualifications

• Experience performing service repairs; demonstrated experience meeting performance metrics preferred.
• Experience with mechanical, electrical and hydraulic systems.
• Experience with diagnostic tools and field service.
• Experience using Service ADVISOR or similar tools preferred.
• Ability to work in a team and communicate effectively.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians; conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for documentation of diagnostics and repairs on work orders and timely submittal
• Participates in Service EDUCATE Training programs for skills development
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains knowledge of John Deere and competitive products

Skills

Service repairs

Technical manuals

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Service Advisor

Teamwork

Communication

Toolset

Education

High School Diploma

GED

Associate degree

CDL preferred

Tools

John Deere equipment knowledge

Job description

Job Details

Job Location: SNP Moscow Mills - Moscow Mills, MO 63362Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Skilled Labor - TradesPosition Specifics

Department: Service

Reports to: Service Manager or Service Location Manager

Purpose: Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Responsibilities:

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

QualificationsExperience, Education, Skills and Knowledge:

• Experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technicians specialty
• Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
• Experience operating vehicles, tools, and equipment for diagnostic purposes
• Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred
• Experience working cooperatively in a team environment
• Experience communicating effectively verbally and in writing
• Must have an adequate toolset to perform job responsibilities
• High School Diploma, GED, or equivalent experience required; Associate degree preferred
• Valid driver's license required; CDL (Commercial Driver's License) preferred