Laredo Community Services Specialist (CSSP)

ICES: Data, Discovery, Better Health; Houston, Northern (TX, KY); Hybrid; USD 25,000 - 34,000; Part time

Job summary

AOC Outreach Services in Texas is seeking a Community Services Specialist (CSSP) to deliver field-based MHTCM and MH Rehab services to children, adolescents, and families. You will assess, plan, and connect clients with medical, social, educational, and behavioral supports in home and community settings.

This independent contractor role offers flexible scheduling, timely supervision, and opportunities to collaborate with licensed clinicians and field supervisors.

Qualifications

• High school diploma; three years of continuous full-time mental health rehabilitative experience prior to Aug 30, 2004.
• Competency in MHTCM and MH Rehab services.
• Strong written documentation skills; familiarity with Texas Medicaid/TRR guidelines.
• Reliable transportation; willingness to travel to client homes/community settings.
• Professionalism, cultural humility, and commitment to trauma-informed, person-centered care.

Responsibilities

• Provide age-appropriate, individualized MH Rehabilitative services to address functional impairments.
• Deliver MHTCM activities: assessments, care planning, referrals, and follow-up.
• Coordinate care with providers, schools, and community resources to reduce barriers.
• Complete timely clinical documentation supporting medical necessity and TRR/Medicaid requirements.
• Conduct outreach within 48 hours of caseload assignment and maintain contact per LOC/ISP timelines.
• Collaborate in bi-weekly clinical supervision and with Field Supervisor for support and productivity.

Skills

MHTCM delivery

MH Rehab services

Documentation & compliance

Client outreach

Education

High school diploma

Three years full-time mental health rehabilitative experience

Job description

Community Services Specialist (CSSP) — Independent Contractor (1099)

AOC Outreach Services | Laredo, Tx

About AOC

AOC Outreach Services is a Texas-based mental and behavioral health agency serving children, adolescents, and families through an in-home, community-focused model. We deliver Mental Health Targeted Case Management (MHTCM) and Mental Health Rehabilitative (MH Rehab) services aligned to Texas Administrative Code and the Texas Resilience & Recovery framework.

Role Summary

As a Community Services Specialist (CSSP), you will deliver community-based MHTCM and MH Rehab services that help clients build skills, improve daily functioning, and access needed medical, social, educational, and behavioral supports. This is a field-based, client-facing role with flexible scheduling and bi-weekly supervision support.

What You’ll Do

• Provide age-appropriate, individualized MH Rehabilitative services to address functional impairments affecting community integration and daily living.
• Deliver MHTCM activities: comprehensive assessments/reassessments, person-centered plan of care development, referrals/linkage, and ongoing monitoring/follow-up.
• Coordinate care with providers, schools, and community resources to reduce barriers and improve outcomes.
• Complete timely, accurate clinical documentation supporting medical necessity, billing, and TRR/Medicaid requirements.
• Conduct initial outreach within 48 hours of caseload assignment and maintain contact per client Level of Care (LOC) and ISP timelines.
• Collaborate in bi-weekly clinical supervision and with a Field Supervisor for practice support, training, and productivity strategies.

Qualifications (CSSP Pathway)

• Required (CSSP for MHTCM eligibility):
  • High school diploma; and
  • Three (3) continuous years of documented full-time experience in mental health rehabilitative services prior to August 30, 2004; and
  • Demonstrated competency in the provision and documentation of MHTCM and MH Rehab services.
• Strong written documentation skills and familiarity with Texas Medicaid/TRR guidelines preferred.
• Reliable transportation; willingness to travel to client homes/community settings.
• Professionalism, cultural humility, and commitment to trauma-informed, person-centered care.

Compensation & Structure

• Status: 1099 Independent Contractor (not an employee; no company benefits).
• Pay: Hourly rate for eligible, authorized MHTCM and MH Rehab services (enter range).
• Training/Supervision Pay: Eligible AOC CECs and clinical supervision compensated at $18.00/hour.
• Payment: Bi-weekly via direct deposit upon invoice and documentation approval.
• Caseload: AOC aims to assign 2–5 clients within 30 days of contract execution, subject to availability and clinical appropriateness.

Support You’ll Receive

• Client onboarding managed by AOC (insurance verification, consent, initial evaluation, CANS, initial ISP).
• Assigned licensed clinician for bi-weekly supervision and an assigned Field Supervisor for day-to-day support.
• Access to AOC training and continuing education opportunities.

Schedule

• Flexible, community-based schedule set around client needs (some evenings/weekends may be required).

AOC Outreach Services is an equal opportunity contractor/partner. We value diversity and welcome providers from all backgrounds and lived experiences.