Community Services Specialist (CSSP)

ICES: Data, Discovery, Better Health; Houston (TX); On-site; USD 27,552,000 - 55,104,000; Part time

Job summary

AOC Outreach Services is seeking a Community Services Specialist (CSSP) contractor to deliver MHTCM and MH Rehab services in home and community settings, helping clients build skills and access needed supports.

This field-based role offers flexible scheduling, bi-weekly supervision, and hourly pay with supervision compensation; manage 2–5 clients within 30 days of contract execution, subject to availability and clinical appropriateness.

Qualifications

• High school diploma and three (3) continuous years of documented full-time experience in mental health rehabilitative services prior to August 30, 2004.
• Strong written documentation skills; familiarity with Texas Medicaid/TRR guidelines preferred.
• Reliable transportation; willingness to travel to client homes/community settings.
• Professionalism, cultural humility, and commitment to trauma-informed, person-centered care.

Responsibilities

• Provide age-appropriate, individualized MH Rehabilitative services to address functional impairments affecting community integration and daily living.
• Deliver MHTCM activities: assessments/reassessments, plan of care development, referrals/linkage, and ongoing monitoring/follow-up.
• Coordinate care with providers, schools, and community resources to reduce barriers and improve outcomes.
• Complete timely clinical documentation supporting medical necessity, billing, and TRR/Medicaid requirements.
• Conduct outreach within 48 hours of caseload assignment and maintain contact per LOC and ISP timelines.
• Collaborate in bi-weekly clinical supervision and with Field Supervisor for practice support, training, and productivity.

Skills

Written communication

Travel to client homes

Trauma-informed care

Person-centered care

Cultural humility

Education

High school diploma

Job description

Community Services Specialist (CSSP) — Independent Contractor (1099)

AOC Outreach Services | Houston, Wharton, Bay City, areas (community-based, in-home)

About AOC

AOC Outreach Services is a Texas-based mental and behavioral health agency serving children, adolescents, and families through an in-home, community-focused model. We deliver Mental Health Targeted Case Management (MHTCM) and Mental Health Rehabilitative (MH Rehab) services aligned to Texas Administrative Code and the Texas Resilience & Recovery framework.

Role Summary

As a Community Services Specialist (CSSP), you will deliver community-based MHTCM and MH Rehab services that help clients build skills, improve daily functioning, and access needed medical, social, educational, and behavioral supports. This is a field-based, client-facing role with flexible scheduling and bi-weekly supervision support.

What You’ll Do

• Provide age-appropriate, individualized MH Rehabilitative services to address functional impairments affecting community integration and daily living.
• Deliver MHTCM activities: comprehensive assessments/reassessments, person-centered plan of care development, referrals/linkage, and ongoing monitoring/follow-up.
• Coordinate care with providers, schools, and community resources to reduce barriers and improve outcomes.
• Complete timely, accurate clinical documentation supporting medical necessity, billing, and TRR/Medicaid requirements.
• Conduct initial outreach within 48 hours of caseload assignment and maintain contact per client Level of Care (LOC) and ISP timelines.
• Collaborate in bi-weekly clinical supervision and with a Field Supervisor for practice support, training, and productivity strategies.

Qualifications (CSSP Pathway)

• Required (CSSP for MHTCM eligibility):
  • High school diploma; and
  • Three (3) continuous years of documented full-time experience in mental health rehabilitative services prior to August 30, 2004; and
  • Demonstrated competency in the provision and documentation of MHTCM and MH Rehab services.
• Strong written documentation skills and familiarity with Texas Medicaid/TRR guidelines preferred.
• Reliable transportation; willingness to travel to client homes/community settings.
• Professionalism, cultural humility, and commitment to trauma-informed, person-centered care.

Compensation & Structure

• Status: 1099 Independent Contractor (not an employee; no company benefits).
• Pay: Hourly rate for eligible, authorized MHTCM and MH Rehab services (enter range).
• Training/Supervision Pay: Eligible AOC CECs and clinical supervision compensated at $18.00/hour.
• Payment: Bi-weekly via direct deposit upon invoice and documentation approval.
• Caseload: AOC aims to assign 2–5 clients within 30 days of contract execution, subject to availability and clinical appropriateness.

Support You’ll Receive

• Client onboarding managed by AOC (insurance verification, consent, initial evaluation, CANS, initial ISP).
• Assigned licensed clinician for bi-weekly supervision and an assigned Field Supervisor for day-to-day support.
• Access to AOC training and continuing education opportunities.

Schedule

• Flexible, community-based schedule set around client needs (some evenings/weekends may be required).

AOC Outreach Services is an equal opportunity contractor/partner. We value diversity and welcome providers from all backgrounds and lived experiences.