CSP Case Manager

Outreach Community Health Centers; Milwaukee (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

A healthcare organization in Milwaukee is seeking a CSP/MA Case Manager. The role involves overseeing the case management for chronically mentally ill clients, conducting assessments, providing psychotherapy, and assisting clients with daily living needs. Candidates must possess a master's degree in a related field and have experience in mental health services. This position offers an opportunity to make a meaningful impact in the community while requiring a valid driver's license and current car insurance.

Qualifications

• Master's degree in a job-related major and 1000 to 3000 hours of related experience.
• Requires valid driver's license and current car insurance.

Responsibilities

• Oversee case management of chronically mentally ill clients.
• Conduct ongoing assessments and provide psychotherapy.
• Assist clients with daily living requirements and crisis situations.
• Assist clients with medications, doctor appointments, and medical needs.
• Help clients with housing, money management, and daily living tasks.
• Coordinate with community resources and arrange social activities.

Skills

Crisis intervention

Therapeutic modalities (CBT, DBT, Harm Reduction)

Assessment of AODA problems

Money management assistance

Education

Master's degree in a related major

Job description

JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the CSP Director, the CSP/MA Case Manager oversees the case management of chronically mentally ill clients (as diagnosed using DSM criteria) within a program of assertive community treatment, providing counseling and assisting to maintain their independent living in the community, in accordance with company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Participation in daily case consultation meetings within a multidisciplinary treatment team.
• Conduct ongoing assessment meetings with clients in office or in the community.
• Ability to differentiate DSM diagnoses.
• Provide supportive psychotherapy to assigned caseload. Provide individual psychotherapy as needed using various treatment modalities such as Dialectical Behavioral Therapy, Cognitive Behavioral Therapy, Solution Focused Therapy, Harm Reduction, and Procovery / Recovery models.
• Ability to assess and intervene in crisis situations that may result in client harm to self or of harm to others in the community.
• Knowledge regarding the use of psychopharmacology for the treatment of a variety of client conditions.
• Assist clients with medical requirements, such as their medications, doctor appointments, etc. Observe client set up with medication and assess their psychological status and stability.
• Ability to assess a variety of AODA problems such as abuse and /or dependency issues and to effectively attend to client’s needs using a variety of treatment modalities such as Cognitive Behavioral Therapy, Harm Reduction, and Motivational Interviewing.
• Assist clients with money management, bill paying, budgeting, etc. (CSP provides Representative Payee services for most clients). Assist with filling out other paperwork, such as leases, social security, etc.
• Transport clients to and from appointments. Make telephone calls on the clients' behalf. Assist clients with grocery shopping, laundry, cooking, and other daily living requirements that are needed to ensure that client’s are able to reside in the community in the least restrictive setting possible.
• Complete assigned sections of the In-Depth Assessment within designated timelines.
• Develop and complete treatment plans and goals for clients. Maintain all required case notes and records.
• Coordinate with other community resources/services to assist the clients.
• Arrange social/recreational activities for the clients.
• Assist clients with finding housing when needed, and act as a liaison with the landlord.
• Consult with supervisors regarding client situations and plans.
• Assist other Case Managers with clients as needed.
• Complete special projects as assigned.
• Maintain technical competency and remain current in technology and changes in the industry.
• Complete and maintain all required paperwork, records, documents, etc.
• Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.

EDUCATION and/or EXPERIENCE: Requires a master’s degree in a job related major and 1000 to 3000 hours of related experience; or a combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS: Requires a valid driver’s license and current car insurance.

Outreach Community Health Centers, Inc. is an Equal Opportunity Employer