Clinical Supervisor/Crisis Therapist

ICES: Data, Discovery, Better Health; Houston (TX); On-site; USD 90,000 - 115,000; Full time

Job summary

AOC Outreach Services in Houston seeks a Clinical Supervisor/Crisis Therapist to lead the Crisis Program, supervise QMHPs, and ensure high-quality crisis care 24/7 across the community. You will review assessments, CEPPs, ISPs, and service authorizations; provide clinical direction to staff; and coordinate with other agencies to strengthen services.

This role requires a Texas license (LCSW or LPC), experience supervising QMHPs, and the ability to respond to urgent crises with evidence-based

Qualifications

• Master's degree in a Human Services field with at least one year of mental health experience.
• Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC/LPC-Associate) in good standing with the Texas BHEC.
• Two or more years of experience supervising QMHPs, including diagnosing and direct service delivery.

Responsibilities

• Provide clinical supervision and documentation support to QMHPs weekly.
• Review, complete, and sign Comprehensive Assessments, CEPPs, ISPs, service forms, and supervision notes.
• Attend required trainings and implement licensure-compliance changes.
• Provide leadership and clinical direction to staff in program development and collaboration.
• Coordinate with external agencies to strengthen services through interagency collaboration.
• Ensure agency compliance with laws, licensure regulations, and program policies.

Skills

Clinical supervision

Crisis therapy

Documentation

Program leadership

Interagency collaboration

Staff guidance

Education

Master's degree in a Human Services field

Tools

First Aid Certification

CPR Certification

Behavior Intervention Certification

Job description

AOC Outreach Services

Clinical Supervisor/Crisis Therapist

LOCATION Houston, TX
DEPARTMENT AOC Crisis Program
REPORTS TO Clinical Director
POSITION TYPE Full-Time

ABOUT AOC & THE CRISIS PROGRAM

___________________________________________________________________________________________________________________________
AOC Outreach Services is a comprehensive mental and behavioral health service provider based in Houston, Texas,
serving children, families, and individuals across the community. Through the AOC Crisis Program, our team delivers
24/7 crisis access, rapid screening and triage, and least-restrictive, whole-person care built on a “No Wrong Door”
approach — so that however someone reaches us, they're connected to the right level of support, right away. Joining
this team means being part of the people who show up for our clients on their hardest days.

POSITION SUMMARY

_______________________________________________________________________________________________________________________

KEY RESPONSIBILITIES

Clinical Supervision & Program Leadership

• Provide clinical supervision and documentation support to QMHPs on a weekly and daily basis.
• Review, complete, and sign Comprehensive Assessments, individualized Crisis Education and Prevention Plans (CEPPs), Individual Service Plans (ISPs), Service Registration Forms, Therapy Session/Daily Supervision notes, and Continued Stay Service Authorization Requests.
• Attend all required CMBHS and TMHP trainings, and implement and communicate any changes needed to stay in compliance with licensure requirements.
• Provide leadership, guidance, and clinical direction to staff in developing and evaluating programs that respond to the needs of the population served.
• Coordinate with other agencies and community resources to strengthen services through interagency collaboration.
• Serve as a clinical member of the management team and support agency-wide quality improvement reporting.
• Ensure agency compliance with all relevant laws, licensure regulations, and program policies.

Direct Clinical Care

• Assess the mental and behavioral health status of referred clients and formulate differential diagnoses for mild to moderate mental health conditions and/or substance use.
• Consult with new clients to understand their needs, resources, and circumstances, and build tailored short- and long-term treatment plans.
• Identify clients in urgent crisis — suicidal, homicidal, psychotic, or otherwise — and make timely referrals to emergency or psychiatric treatment resources.
• Provide individual, group, and family therapy, addressing concerns through talk therapy and modeling adaptive, sustainable coping strategies.
• Monitor client progress and treatment adherence, and record symptomology over time to track the effectiveness of interventions.
• Provide clear, thorough written documentation of assessments, sessions, interventions, and recommendations.
• Deliver in-service training on relevant clinical topics for fellow staff as requested.
• Orient clients to their rights under applicable human rights regulations.

QUALIFICATIONS

Education

• Master degree from an accredited college or university in a Human Services field, with at least one year of direct work experience in mental health with individuals with a mental health diagnosis.

Licensure

• Must be a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC / LPC-Associate) in good standing with the Texas Behavioral Health Executive Council (BHEC).
• Two or more years of experience directly supervising QMHPs preferred, including diagnosing, treatment, and direct service delivery to individuals with serious mental illness and serious emotional disturbance.

Additional Requirements

• Experience managing and developing clinical programs.
• Must clear a criminal history and central registry (CPS) background check, and maintain an acceptable driving record.
• Current certification in First Aid, CPR, and Behavior Intervention.
• Valid Texas drivers license and current vehicle insurance.
• Reliable access to a computer and internet.

Knowledge & Skills

• Strong knowledge of the principles, techniques, and practices of community-based mental health support services.
• Understanding of program evaluation, casework documentation, and regulatory compliance requirements.
• Extensive knowledge of mental illness, mental health diagnoses, and clinical assessment.
• Considerable knowledge of the principles and methods of clinical supervision.
• Familiarity with community resources and entitlement benefits.

WORK ENVIRONMENT

• Work spans client homes, foster homes, outpatient clinics, community settings, and crisis-response locations.
• May require evening, weekend, or on-call hours depending on crisis coverage needs.

PHYSICAL REQUIREMENTS

• Ability to sit for extended periods and use standard office equipment.
• Occasional local travel between client and community sites.

AOC Outreach Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.