Language Services Program Lead: Admin & Finance

International Institute of New England; Manchester (NH); On-site; USD 34,440 - 45,460; Full time

Job summary

The International Institute of New England in Manchester, NH seeks a Lead Program Administrator for Language Services. You will coordinate bookkeeping, invoicing, and accounts payable/receivable while supporting interpreter scheduling and translation projects.

This role connects with clients and vendors, maintains records, and ensures accurate financial and program documentation. Strong communication, organization, and proficiency with scheduling and billing platforms are essential.

Qualifications

• Bookkeeping and financial record-keeping duties including invoicing and payment tracking.
• Strong admin coordination with scheduling, documentation, and data entry.
• Excellent attention to detail and accuracy in records and communications.
• Professional customer service and communication with clients, interpreters, translators, and vendors.
• Ability to manage multiple priorities in a fast-paced environment.
• Discretion handling sensitive financial, client, employee, interpreter, and translator information.

Responsibilities

• Maintain accurate financial records and prepare reports as needed.
• Generate invoices for interpretation and translation services and create electronic payment links when appropriate.
• Support accounts receivable and accounts payable processes and track outstanding invoices and payments.
• Assist with reviewing financial records, researching discrepancies, and supporting reconciliation.
• Track project numbers, interpreter assignments, translation documentation, and timesheets to support billing and payroll.
• Manage scheduling of interpreters and translations, and coordinate client communications.
• Coordinate notarization, copying, mailing, or client pick-up when needed.
• Maintain organized translation records and file completed translations.

Skills

Bookkeeping

Administrative coordination

Attention to detail

Customer service

Multitasking

Confidentiality

Scheduling tech

Problem solving

Education

High school diploma

Associate or Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

QuickBooks

Intacct

Atrium

Boostlingo

SharePoint

Job description

The International Institute of New England in Manchester, NH seeks a Lead Program Administrator for Language Services. You will coordinate bookkeeping, invoicing, and accounts payable/receivable while supporting interpreter scheduling and translation projects.

This role connects with clients and vendors, maintains records, and ensures accurate financial and program documentation. Strong communication, organization, and proficiency with scheduling and billing platforms are essential.