Patient Benefits Specialist

Lawall Prosthetics and Orthotics Services; Langhorne (Bucks County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation package

Opportunities for growth and development

Collaborative environment

Job summary

A family-owned prosthetics company located in Langhorne, PA, is seeking a Patient Benefits Specialist. This full-time role involves verifying patient insurance benefits, coordinating pre-authorizations, and ensuring accurate billing. The ideal candidate will possess effective communication skills, strong organizational abilities, and proficiency in Microsoft Office. Join a supportive team where your contributions will help make a meaningful difference in patients’ healthcare journeys.

Qualifications

• Proven ability to communicate effectively with patients, providers, and insurance representatives.
• Strong organizational skills with an eye for detail and accuracy.
• Commitment to professionalism, confidentiality, and delivering excellent customer service.

Responsibilities

• Verify patient insurance eligibility and obtain pre-certifications.
• Collect and prepare required documentation to meet payer guidelines.
• Code and process work orders for accurate data entry and billing.
• Communicate clearly with patients about coverage details.
• Collaborate with physicians, payers, and patients to resolve inquiries.
• Ensure patient files are complete and compliant.
• Support efficient workflow and maintain courteous communication.
• Assist with additional tasks as directed by supervisors.

Skills

Effective communication

Organizational skills

Proficiency with Microsoft Office Suite

Ability to work independently

Education

High school diploma or equivalent

Job description

Patient Benefits Specialist - Full time - Langhorne, PA

Are you looking to grow your career in healthcare administration with a company that values people and teamwork? Join our family-owned, fast-growing prosthetics and orthotics company in Langhorne, PA, as a Patient Benefits Specialist.

You’ll play a vital role in supporting patients by verifying insurance benefits, coordinating pre-authorizations, and ensuring accurate billing—helping patients navigate their care and receive their product with clarity and compassion.

What You’ll Do

• Verify patient insurance eligibility and obtain pre-certifications
• Collect and prepare required documentation to meet payer guidelines (PPO, HMO, Managed Care)
• Code and process work orders for accurate data entry and billing
• Communicate clearly with patients about coverage details, financial responsibilities, and billing questions
• Collaborate with physicians, payers, and patients to resolve insurance and billing inquiries
• Ensure patient files are complete and compliant before submission to billing
• Support efficient workflow and maintain professional, courteous communication throughout
• Assist with additional tasks as directed by supervisors

What We’re Looking For

• Proven ability to communicate effectively with patients, providers, and insurance representatives
• Strong organizational skills with an eye for detail and accuracy
• Ability to work independently in a fast-paced environment
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
• High school diploma or equivalent
• Medical terminology or coding knowledge is a plus
• Commitment to professionalism, confidentiality, and delivering excellent customer service

Why Join Us

• Be part of a family-owned company where leadership is engaged and supportive
• Work in a business-casual, collaborative environment that values your contributions
• Competitive compensation package with opportunities for growth and development
• Make a meaningful difference in patients’ healthcare journeys every day

This is a drug-free workplace. Employment contingent on background check and drug screening.

Ready to make an impact? Apply now and join a team where your skills and dedication truly matter.