Lane Server: Guest Experience Pro

Spanish Springs Lanes; Ellicott City (MD); On-site; USD 9,600 - 15,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment's Lane Server position invites friendly, team-oriented individuals to deliver great guest experiences in a lively entertainment venue. You’ll take, deliver, and close out food and beverage orders, learn the menu and promotions, and upsell the center experience while keeping guests satisfied during evening and night shifts.

This part-time role requires 2 years of related experience, exceptional interpersonal skills, and the ability to meet state age requirements to

Qualifications

• 2 years of related experience.
• HS Diploma (Optional).
• Exceptional interpersonal skills.
• A commitment to great guest service.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Take, deliver, and close out food and beverage orders
• Learn our menu, promotions, and specials and relay them to our guests
• Check back with guests routinely
• Assist guests with all questions, requests, and issue resolution
• Help keep the center clean
• Set up, stock, and organize your assigned work area
• Recommend/upsell the center experience

Skills

Interpersonal skills

Guest service

Team orientation

Customer service

Education

HS Diploma (Optional)

Job description

Lucky Strike Entertainment's Lane Server position invites friendly, team-oriented individuals to deliver great guest experiences in a lively entertainment venue. You’ll take, deliver, and close out food and beverage orders, learn the menu and promotions, and upsell the center experience while keeping guests satisfied during evening and night shifts.

This part-time role requires 2 years of related experience, exceptional interpersonal skills, and the ability to meet state age requirements to