Landscaping Operations Manager - Orlando

The Lewis Group; Orlando (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

The Lewis Group is seeking an Operations Manager to oversee the Operational Service Center, directing field staff to ensure adherence to policies, procedures, and core values. You will lead safety initiatives, manage performance, and coordinate with Project Management to align contracts with execution.

Ideal candidates bring strong communication, leadership, and budget management skills, plus OSHA/HazWoper training. Expect field time and on-call duties as part of this role.

Qualifications

• Excellent written and verbal communication skills required.
• Proven ability to lead a team of 4-6 direct reports.
• Experience implementing safety programs and maintaining safety culture.
• Ability to set performance standards and monitor improvements.
• Valid driver’s license with a clean MVR and background check.
• Flexible schedule, including weekends and on-call availability.
• OSHA 40-hour CFR 1910.120 HAZWOPER training preferred.

Responsibilities

• Lead Field Supervisors in delivering Environmental Contracting Services per company standards.
• Foster a safety culture and ensure OSHA compliance with Health and Safety directives.
• Provide coaching and timely performance feedback to operational staff.
• Develop and monitor PIPs to meet performance targets.
• Manage controllable operating expenses (labor, materials, equipment).
• Partner with Project Management to align scope with client contracts.

Skills

Excellent communication

Leadership

Safety culture

Performance management

Budget management

On-call readiness

Education

OSHA 40-hour CFR 1910.120 HAZWOPER training

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Description

The Operations Manager is responsible for the effective and efficient operation of the Operational Service Center. This role provides leadership, direction, and oversight to all assigned field staff, ensuring adherence to company policies, procedures, and core values.

Requirements

Primary Responsibilities

• Lead Field Supervisors in delivering Environmental Contracting Services in alignment with company standards.
• Foster and maintain a strong safety culture by ensuring compliance with company core values, OSHA regulations, and safety initiatives in coordination with the Director of Health and Safety.
• Provide consistent accountability, coaching, and immediate performance feedback to operational staff.
• Develop, implement, and monitor Performance Improvement Plans (PIPs) to ensure field staff meet established performance expectations.
• Manage controllable operating expenses—including labor, materials, and equipment—to maintain profitable operations.
• Partner with Project Management to define project scope and ensure execution aligns with client contracts.
• Model and reinforce the company's core values: Safety, Integrity, Accountability, and Quality.
• Support the Operations Coordinator in onboarding new field employees, ensuring they understand job responsibilities, safety requirements, documentation processes, and on-call expectations.
• Conduct annual performance reviews for all Field Staff, providing balanced feedback and establishing goals and training plans for the upcoming year.
• Maintain strong client relationships by proactively addressing concerns and ensuring high-quality service delivery.
• Spend 30-50% of work time in the field to monitor job site safety and quality.
• Collaborate with the Waste Manager to ensure strict compliance with all regulations governing hazardous and non-hazardous materials.
• Lead and participate in monthly operations meetings to strengthen team leadership and communication.
• Take ownership of personal professional development to support continuous improvement.

Expected Results

• Maintain rolling turnover at or below 15%.
• Maintain unbillable expectations
• Achieve zero environmental agency violations.
• Achieve zero reportable OSHA injuries.

Qualifications

• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Word, Excel, and PowerPoint.
• Proven ability to lead a team of 4-6 direct reports.
• Demonstrated ability to set and achieve high performance standards.
• Valid driver’s license with a clean MVR and background check.
• Ability to work a flexible schedule, including weekends and 24-hour on-call availability.
• Strong commitment to Safety, Quality, Integrity, and Teamwork.
• OSHA 40-hour and related safety training preferred.
• Prior managerial experience in environmental or general contracting required.

Physical Requirements

• Ability to lift up to 60 lbs.
• Ability to wear a respirator.
• Ability to work in extreme weather conditions.
• Ability to stand and perform physical tasks for extended periods.
• Frequent sitting, standing, walking, grasping, and reaching.
• Manual dexterity to operate computers and related equipment.
• Ability to travel for client meetings as needed.
• Ability to participate in training sessions, presentations, and meetings.
• Willingness to work overtime to meet project deadlines.

Additional Requirements

Lewis will provide a comprehensive medical exam, enrollment in the company's random drug and alcohol program, OSHA 40-hour CFR 1910.120 HAZWOPER training, and other job-specific training required for daily operations.

Lewis is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.