Landscape Management Account Lead - Client Growth

Gothic Landscape; San Jose (CA); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefit program

401K match

9 paid holidays

Vacation & sick leave

Company car & cell phone

Laptop provided

Career advancement

Job summary

Gothic Landscape is seeking a Landscape Management Account Specialist in California to deliver exceptional customer service while managing production crews outdoors in a fast-paced environment. You will build authentic relationships with clients and lead crew operations to ensure timely, quality service.

The role emphasizes strong written and verbal proposals, sales and communication skills, time management, and a preference for bilingual Spanish and English.

Qualifications

• 2 or 4-year college degree in Horticulture and some supervisory experience is highly preferred.
• Strong customer service, sales and communication experience, or combined comparable experience.
• Sound time management and organizational skills with a strong work ethic.
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids.
• Bilingual in Spanish & English is highly preferred.

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Skills

Customer service

Sales experience

Communication skills

Time management

Interpersonal skills

Written communication

Bilingual Spanish-English

Education

Degree in Horticulture

Job description

Gothic Landscape is seeking a Landscape Management Account Specialist in California to deliver exceptional customer service while managing production crews outdoors in a fast-paced environment. You will build authentic relationships with clients and lead crew operations to ensure timely, quality service.

The role emphasizes strong written and verbal proposals, sales and communication skills, time management, and a preference for bilingual Spanish and English.