LANDSCAPE MAINTENANCE ACCOUNT MANAGER

Absolute Landscape & Turf Services, Inc.; Maryland; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Competitive salary + commissions

Paid time off

Medical, dental & vision insurance

Health Savings Account

401(k) plan + company matching

Job summary

Absolute Landscapes is seeking a proactive Maintenance Account Manager in Maryland to nurture client relationships, manage a portfolio of landscape accounts, and coordinate with field crews to ensure high-quality service on properties.

You will walk sites, identify improvements, and upsell services while maintaining clear client communication and professional service standards.

Qualifications

• 3+ years in landscape account management, sales, or related field.
• Understanding landscape maintenance practices; quick learner.
• Strong client relationships; clear professional communication.
• Ability to manage multiple accounts and priorities.
• Detail-oriented with ownership of quality and follow-through.
• Comfort walking properties and identifying issues.
• Works well with field teams; aligns expectations with execution.
• Proactive mindset—solving problems before they escalate.
• Proficient in Microsoft Office (Excel & Word).
• Experience with LMN or similar CRM/estimating tools (preferred).
• Bachelor’s degree in related field (preferred).
• Valid driver’s license and good driving record.

Responsibilities

• Build strong, long-term relationships with clients and be their trusted contact.
• Manage and grow an existing portfolio while identifying new opportunities.
• Walk properties regularly to assess quality and improvements.
• Collaborate with production teams to ensure services are delivered on time and to a high standard.
• Proactively communicate with clients, addressing needs, solving issues, and recommending enhancements.
• Upsell additional services and enhancements to improve property performance.
• Coordinate and support seasonal services, including snow and ice management.
• Manage contract details, renewals, and service expectations with clarity and professionalism.
• Keep internal teams aligned for smooth execution across all properties.

Skills

Client relationships

Sales / account growth

Communication

Organization

Field coordination

Microsoft Office

Problem solving

Driving

Education

Bachelor’s degree (preferred)

Tools

LMN CRM

Job description

Location: Dayton, Maryland
Job Type: Full Time, Exempt
Pay Range: $60,000 – $70,000/year + Commissions
Schedule: Monday – Friday (seasonal flexibility required)

If you take pride in building strong client relationships, solving problems before they become problems, and making sure properties always look their best — this role is built for you.

We’re Absolute Landscapes, and we believe great landscapes don’t just happen — they’re maintained through care, communication, and consistency. We’re looking for a proactive, detail-driven Maintenance Account Manager who thrives on accountability, enjoys being in the field, and knows how to turn great service into long-term client partnerships.

This isn’t a sit-at-a-desk role. You’ll be walking properties, meeting clients, coordinating with crews, and making real-time decisions that directly impact quality and client satisfaction.

What You’ll Do (and Love Doing)

• The essential functions include, but are not limited to the following:
• Build strong, long-term relationships with clients and become their trusted point of contact
• Manage and grow an existing portfolio of maintenance accounts while identifying new opportunities
• Walk properties regularly to assess quality, identify improvements, and ensure expectations are exceeded
• Collaborate with production teams to ensure services are delivered on time and at a high standard
• Communicate proactively with clients — addressing needs, solving issues, and recommending enhancements
• Upsell additional services and enhancements that improve property performance and appearance
• Coordinate and support seasonal services, including snow and ice management as needed
• Manage contract details, renewals, and service expectations with clarity and professionalism
• Keep internal teams aligned and informed to ensure smooth execution across all properties

No two days are the same — and that’s exactly how you like it

What You’ll Gain

• Hands-on experience managing high-quality commercial and residential landscape portfolios
• Growth in relationship-based sales, account management, and operational coordination
• Mentorship from experienced leaders in maintenance, operations, and client services
• Opportunities to expand your role into senior account management or leadership
• A team environment that values accountability, communication, and doing things the right way
• The satisfaction of seeing properties you manage consistently perform at a high level

QUALIFICATIONs

You’ll thrive in this role if you’re organized, proactive, and genuinely enjoy working with both people and properties.

• Has experience in landscape account management, sales, or a related field (3+ years preferred)
• Understands landscape maintenance practices and is eager to learn quickly
• Builds strong client relationships and communicates clearly and professionally – whether you’re presenting ideas, walking a property, or sending a follow-up
• Can manage multiple accounts, priorities, and moving parts without dropping the ball
• Is detail-oriented and takes ownership of quality and follow-through
• Is comfortable walking properties, identifying issues, and recommending solutions
• Works well with field teams and understands how to align expectations with execution
• Brings a proactive mindset — solving problems before they escalate
• Is proficient in Microsoft Office (Excel & Word)
• Has experience with LMN or similar CRM/estimating tools (preferred)
• Holds a bachelor’s degree in a related field (preferred)
• Has a valid driver’s license, a good driving record, and a commitment to delivering exceptional customer experiences

Why Absolute Landscapes?

Because we’re not your average landscape company.

• We’re relationship-driven, detail-focused, and committed to high standards
• A team culture built on communication, accountability, and mutual respect
• Leadership that supports your growth and values your input
• The opportunity to take ownership of your accounts and make a real impact
• Projects and properties you’ll be proud to stand behind
• A hardworking, down-to-earth team that knows how to have fun while delivering results

BENEFITS

• Competitive Salary + Commission
• Company Vehicle
• Paid Time Off
• Medical, Dental & Vision Insurance (company contribution)
• Health Savings Account
• 401(k) plan + company matching

Ready to Grow With Us?

Fill out the application and send your resume to [e-mail], along with a brief note about why this opportunity feels like the right next step for you. We’re excited to hear your story!

Have a landscaping issue you just can’t solve?

Contact the experts at Absolute Landscapes today!