Landscape Client Success & Growth Manager

Outdoor Environments Group; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Long-Term Disability and Life

Paid time Off

Job summary

Outdoor Environments Group is looking for a Client Representative to deliver exceptional service to property care clients. You will manage relationships, oversee budget goals, and identify opportunities to upsell services.

With a strong emphasis on client communication and project management, the representative will collaborate with production teams for quality assurance and support seasonal services. This role requires strong problem-solving skills, horticultural knowledge, and the ability to

Qualifications

• 3+ years of customer service or account management experience.
• 2+ years of leadership experience desired.
• Ability to prioritize workload and handle multiple tasks.

Responsibilities

• Serve as the main point of contact for clients.
• Manage and grow existing maintenance accounts.
• Conduct regular client site visits to ensure expectations are met.

Skills

Customer service

Account management

Sales experience

Horticultural knowledge

Communication skills

MS Office

Leadership

Detail oriented

Education

Degree in Horticulture or related industry

Tools

Aspire systems

Job description

Outdoor Environments Group is looking for a Client Representative to deliver exceptional service to property care clients. You will manage relationships, oversee budget goals, and identify opportunities to upsell services.

With a strong emphasis on client communication and project management, the representative will collaborate with production teams for quality assurance and support seasonal services. This role requires strong problem-solving skills, horticultural knowledge, and the ability to