Landscape Account Manager - Grow Client Partnerships

Gosnaphop; San Jose (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company vehicle option

Grow accounts opportunity

Direct impact on client satisfaction

Job summary

Addison Group is seeking a Landscape Account Manager in San Jose, CA, to serve as the primary contact for client accounts in the commercial landscaping industry. This full-time, on-site role emphasizes relationship building and overseeing field operations to ensure high-quality landscaping services.

You will drive client satisfaction and retention while managing account renewals and supporting field teams. Candidates must have 3+ years in account management and strong communication skills.

Qualifications

• 3+ years of experience in customer service, account management, or leadership, preferably in landscaping.
• Strong client relationship management and communication skills.
• Valid driver's license required.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Client relationship management

Communication skills

Team leadership

Proficiency with MS Office

Proficiency with CRM systems

Education

Associate's degree in business or related field

Job description

Addison Group is seeking a Landscape Account Manager in San Jose, CA, to serve as the primary contact for client accounts in the commercial landscaping industry. This full-time, on-site role emphasizes relationship building and overseeing field operations to ensure high-quality landscaping services.

You will drive client satisfaction and retention while managing account renewals and supporting field teams. Candidates must have 3+ years in account management and strong communication skills.