Landscape Account Manager: Field Operations

Gabriel Group; Forest (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with incentives

Company vehicle

Benefits: medical/dental/vision/401(k)

Growth-focused culture

Job summary

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role requires hands-on leadership, strong client relationships, and a proven track record in managing maintenance crews.

You will oversee staffing, budgeting, safety, and service delivery while identifying opportunities for enhancement projects and ensuring exceptional client experiences for our Southeast client base.

Qualifications

• Minimum 2 years managing landscape maintenance crews and working directly with customers.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong work ethic and hands-on leadership skills.
• Bachelor’s degree preferred but not required (or equivalent industry experience).

Responsibilities

• Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
• Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
• Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
• Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
• Maintain a safe working environment for employees, clients, and the public.
• Apply LW methodology and enforce high project standards.
• Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
• Track and report team hours, expenses, and additional sales weekly.
• Assist Branch Manager with project budgets and facilitate client meetings.
• Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
• Communicate business development opportunities effectively with the team and sales representatives.

Skills

People management

Customer service

Leadership

Hands-on leadership

Education

Bachelor’s degree preferred

Tools

MS Word

MS Excel

MS Outlook

Job description

Landscape Workshop (LW) is seeking an Account Manager to lead day-to-day operations for a portfolio of commercial maintenance accounts. The role requires hands-on leadership, strong client relationships, and a proven track record in managing maintenance crews.

You will oversee staffing, budgeting, safety, and service delivery while identifying opportunities for enhancement projects and ensuring exceptional client experiences for our Southeast client base.