Landscape Account Manager - Drive Client Success & Growth

Addison Group; Jacksonville (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Growth opportunities

Client impact

Job summary

Addison Group is seeking a hands-on Landscape Account Manager in Jacksonville, FL to serve as the primary contact for client accounts and oversee field operations. The role focuses on building relationships, ensuring service quality, and driving revenue growth while coaching field teams.

The position is full-time and on-site, with a company vehicle option and benefits. Ideal candidates have 3+ years in account management within landscaping or related services and hold an Associate’s degree or

Qualifications

• 3+ years of experience in customer service, account management, or leadership.
• Associate’s degree in business or related field, or equivalent work experience.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Valid driver’s license.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Client relationship management

Communication skills

Team leadership

CRM proficiency

MS Office

Driver's license

Education

Associate’s degree in business

Tools

CRM systems

MS Office

Job description

Addison Group is seeking a hands-on Landscape Account Manager in Jacksonville, FL to serve as the primary contact for client accounts and oversee field operations. The role focuses on building relationships, ensuring service quality, and driving revenue growth while coaching field teams.

The position is full-time and on-site, with a company vehicle option and benefits. Ideal candidates have 3+ years in account management within landscaping or related services and hold an Associate’s degree or