Account Manager

Landscape Workshop; Cumming (GA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Company Vehicle

Medical Insurance

Dental Insurance

Vision Insurance

401(K) Plan

Job summary

An established industry player is seeking a dedicated Account Manager to oversee landscape maintenance operations. This role involves managing crews, fostering customer relationships, and ensuring project standards are met. The ideal candidate will bring strong leadership skills and a commitment to excellence in service delivery. Join a dynamic team that values collaboration and offers a supportive work environment with competitive benefits. If you have a passion for landscaping and a knack for customer service, this is the perfect opportunity to advance your career in a growing company.

Qualifications

• 2+ years managing landscape maintenance crews and customer interactions.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage day-to-day operations and crew coordination.
• Ensure customer satisfaction through regular communication and site visits.
• Track team hours and assist with project budgets.

Skills

Landscape Management

Customer Relationship Management

Team Coordination

Horticulture Training

Budget Management

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Landscape Workshop

Director of Corporate and Talent Acquisition

Landscape Workshop, LLC (LW) is a full-service landscape company headquartered in Birmingham, AL. We provide high-end integrated landscaping solutions to customers throughout the Southeast. We are forecasting significant growth in our business. Be a part of a financially stable, growing company, with an aggressive compensation plan and excellent benefits.

Position Summary:

An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.

Account Manager responsibilities include (but are not limited to):

• Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources
• Ensures that customers are completely satisfied through relationship building, communication and regular site visits
• Identifies resources needed for team and assigns individual responsibilities:schedules, crew members, equipment needs, and repairs
• Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts
• Ensures a safe environment for employees, clients and the general public
• Effectively applies Landscape Workshop methodology and enforces project standards
• Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget
• Minimizes Landscape Workshop exposure and risks on projects
• Effectively communicate (written/verbal) business development opportunities with team members and sales representatives
• Track and report team hours, extra expenses and extra sales on a weekly basis
• Assists Branch Manager with project budgets
• Conducts regular status meetings with crew leaders
• Estimate jobs when needed
• Follow up on proposals generated
• Oversee care and maintenance of equipment

Position Requirements

• Minimum 2 years managing landscape maintenance crews and interfacing with customers
• Proficient with computer software programs including Word, Excel and Outlook
• Strong work ethic
• Bachelor’s degree from accredited four-year or two-year program preferred

What we Offer

• Company Vehicle
• Medical, dental, vision, 401(K) and other benefits
• Energetic, focused and collaborative work environment

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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