Landlord Partnerships & Housing Access Manager

Housing Solutions; Tulsa (OK); On-site; USD 59,000 - 65,000; Full time

Job summary

Housing Solutions in Tulsa, OK seeks a Unit Acquisition Program Manager to oversee landlord engagement, moves management, and inventory development toward increasing affordable housing access within the Tulsa County CoC.

Reporting to the Director of Housing Services, you will supervise a team of four, lead partnerships with landlords and agencies, and coordinate across finance, development, and outreach to ensure timely housing solutions.

Qualifications

• Minimum five years of progressive experience in housing, development, sales, or human services programs, including at least two years in a supervisory role.
• Demonstrated experience managing multi-stakeholder collaborations and complex grant-funded programs.
• Proven ability to coordinate across multiple teams and build relationships with landlords, community agencies, and government partners.

Responsibilities

• Supervise and support Unit Acquisition Team (UAT) staff in short- and long-term operations, providing direction, coaching, and ongoing professional development to ensure consistent, high-quality services.
• Lead hiring, onboarding, and performance management in collaboration with HR and Director of Housing Services.
• Promote accountability through goal setting, regular check-ins, data reviews, and staff engagement.
• Manage daily and weekly moves management system for landlord prospecting and engagement tracking, ensuring short-, medium-, and long-term performance metrics are met or exceeded.
• Expand programming with the intent of creating an inventory of available rental units for partners of the homeless response system to utilize, thereby increasing access to housing opportunities across the continuum of care, and improving system coordination around fair market housing resources.
• Coordinate with the agency's Outreach team to ensure housing needs for encampment decommissioning clients are met in a timely manner.
• Work closely with the agency's Emergency Shelter Program team to maintain a ready inventory of housing opportunities for partners participating in rapid exit and supportive housing programs.
• Develop landlord cultivation and stewardship plans to build positive relationships with prospective partners and thank existing partners.
• Coordinate with Director of Communications and Director of Development on education and marketing opportunities and associated collateral.
• In partnership with the Finance & Grants team, ensure timely and accurate reporting and recordkeeping to expedite client assistance payment, payment of landlord incentives, and other housing-critical financial operations.
• Lead continuous improvement of operational processes related to data entry, financial tracking, and client services.
• Adapt to organizational needs during community emergencies, supporting crisis-response efforts when required (e.g., severe winter weather).
• Monitor data quality across all program platforms (HMIS, MS SharePoint, and FORWARD) to ensure accuracy and completeness.
• Track performance metrics and program outcomes and prepare reports for leadership, funders, and community partners.
• Collaborate with the Director of Housing Services and other leaders to analyze results, address performance gaps, and identify opportunities for improvement.
• Document program outcomes, success stories, and emerging trends to highlight program impact.

Skills

Analytical

Communication

Interpersonal

Organizational

Supervisory experience

Education

Bachelor's degree in human services/public administration/business

Tools

RentCafe

Zillow

Padmission

FORWARD

Job description

Housing Solutions in Tulsa, OK seeks a Unit Acquisition Program Manager to oversee landlord engagement, moves management, and inventory development toward increasing affordable housing access within the Tulsa County CoC.

Reporting to the Director of Housing Services, you will supervise a team of four, lead partnerships with landlords and agencies, and coordinate across finance, development, and outreach to ensure timely housing solutions.