LAN Field Technician

Kinsley Power Systems; Seattle (WA); On-site; USD 70,000 - 90,000; Full time

Job summary

A technology support firm in Seattle is seeking a LAN/WAN Analyst to provide essential network and technical support for desktop operations and LAN administration. The role requires 5 to 7 years of relevant experience, including troubleshooting skills for both hardware and software. Successful candidates will perform installations, manage technical support for webcasts, and document IT procedures. This is an excellent opportunity to contribute to enterprise-level technology solutions.

Qualifications

• 5 to 7 years of experience with LAN/WAN support.
• Ability to perform technical support and troubleshooting.
• Experience with Microsoft Office Suite and Windows environments.

Responsibilities

• Support client Baseline desktop and Microsoft Office.
• Perform installations and upgrades of printers and devices.
• Provide LAN Administration for Windows servers.
• Diagnose and resolve LAN configuration problems.
• Document standard IT processes and procedures.

Skills

LAN Administration

Windows 7 & 10 support

Technical support for webcasts

Troubleshooting LAN issues

Job description

Sebenza LLC is a woman owned small business operating out of Glenn Dale, MD. We currently have an opening for a LAN/WAN Analyst to support our contract in Seattle, WA .

The following are the required tasks that are expected for this position; other duties may be required as they are assigned.

• Provide support for client Baseline desktop (Windows 7 & Windows 10) and the Microsoft Office Suite;
• Perform network printer/Multi-Function Device installs, upgrades & problem diagnosis;
• Perform LAN Administration for Windows 2012/2016 servers;
• Install workstation and file server software and hardware- locally and via remote;
• Diagnose and resolve LAN configuration problems;
• Evaluate and diagnose cabling, software and hardware problems;
• Install and support of telecommunications hardware;
• Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned
• Email User support
• Data backup and restoration
• Provide technical support for webcast/video teleconferences
• Security patches and software upgrade surge support
• Support technology upgrades – both hardware and software;
• Perform field office visits
• Perform root cause analysis
• Documentation of standard IT processes and procedures.

Required skills:

• 5 to 7 years of experience

Subcontractor must be able to submit to and pass a “Public Trust” background investigation. In order to maximize time and reduce risk, the vendor should perform a pre-screening of candidate before submittal.