Local Area Network (LAN) Technician

LunaTek LLC; California; On-site; USD 52,000 - 62,000; Full time

Job summary

LunaTek LLC in California is seeking a LAN Assistant to support the LAN manager with daily IT operations, user provisioning, and handling computer accounts, email, and applications issues.

The role involves installing and upgrading computer systems, troubleshooting basic problems, conducting network restoration per PWS, maintaining the software library, and administering IAAP training databases. A TOP SECRET clearance may be required.

Qualifications

• High School diploma or higher required; related certifications desirable.
• Associates or B.S. in CS/IS or related field preferred.
• Microsoft Certified Systems Engineering Certificate desirable.

Responsibilities

• Provides help desk functions for computer users.
• Installs new computer systems.
• Upgrades and troubleshoots common computer problems.
• Performs network restoration actions as required by PWS.
• Maintains IAAP training and training database.
• Maintains records, logs, and files.

Skills

Help desk

LAN support

System installation

Inventory management

Education

High School diploma

Associates degree

B.S. in CS/IS or related

Microsoft Certified Systems Engineering Certificate

Tools

Active Directory

Job description

Minimum Qualifications is any of the following: Education: High School diploma. Microsoft Certified Systems Engineering Certificate, Associates degree, or Bachelor of Science in Computer Science, Information Systems, or related technical area is desirable.

Licenses or Certifications:

NONE

I. BASIC FUNCTIONS OF THE JOB:

Local Area Network (LAN) Assistant assists the LAN manager in running the work center. Serves as the site POC for computer accounts, email, and applications issues. Creates new user accounts, configures peripherals, and manages network resources at a local administrator level.

II. PRIMARY DUTIES AND RESPONSIBILITIES:

• Provides help desk functions for computer users.
• Installs new computer systems.
• Upgrades, troubleshoot, and repairs most small computer problems.
• Completes network restoration actions as dictated by PWS requirements.
• Manages site small computer software library.
• Performs annual inventory of Automated Data Processing Equipment.
• Provides initial and follow on Information Assurance and Awareness Program (IAAP) training to all site computer users. Maintains IAAP training database.
• Maintain records, logs, and files.
• Performs other duties as required.

Position Description PD-0010 Rev-C 13 September 2024

III. SUPERVISION:

A. Responsibilities for Work of Others
None

B. Supervision Received
Works under the direct supervision of the LAN manager and general supervision of the Communication Electronics Manager.

IV. WORKING ENVIRONMENT:

A. Physical Tasks
Exerts limited physical energy. May have to handle 20-30 pound loads on occasion.

B. Working Conditions
Office work environment. May work extended hours or weekends.

C. Security Clearance
TOP SECRET