Laboratory Practice Representative Trainee- Pathology

Faculty Physicians Inc.; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

Faculty Physicians Inc. in Baltimore, MD is seeking an entry-level Laboratory Practice Representative Trainee in Pathology.

The role supports front desk activities, phlebotomy procedures and patient check-in, ensuring accurate demographic and insurance information for ambulatory services. Responsibilities include scheduling, cash handling, and basic billing tasks using GE Front Desk software, while maintaining patient privacy and adherence to departmental policies.

Qualifications

• Must be fully certified in patient registration and phlebotomy.
• High school diploma or GED preferred; completion of an accredited program in Phlebotomy.
• Previous medical office experience is a plus.
• Knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits entry level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (referral, co-pay, ID and insurance card) and other pre-visit activities.
• Demonstrates the ability to collect co-payments, outstanding balances and post in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining demographic and insurance information to receive payment.
• Observes and promotes positive guest relations; maintains courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.

Skills

Patient registration knowledge

Phlebotomy skills

Medical office experience

Billing awareness

Payer requirements knowledge

Education

High school diploma or GED

Phlebotomy program completion

Tools

GE Front Desk

Job description

Laboratory Practice Representative Trainee- Pathology

Job Category: Laboratory

Requisition Number: LABOR009953

• Posted : October 27, 2026
• Full-Time
• On-site
• Hourly Range : $13.56 USD to $20.29 USD

Locations

Showing 1 location

UMPB - Professional Bldg.
Baltimore, MD 21201, USA

Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits entry level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred.
• Completion of an accredited program in Phlebotomy
• Previous medical office experience is a plus
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.