Laboratory Practice Representative Trainee- Pathology

University of Maryland Faculty Physicians, Inc.; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. in Baltimore, MD is seeking a Laboratory Practice Representative Trainee in Pathology to perform front desk and phlebotomy duties in an ambulatory setting. Responsibilities include patient registration, scheduling, and insurance verification.

The role requires phlebotomy certification and familiarity with billing processes; on-site, hourly pay range listed, and base salary will reflect location and experience.

Qualifications

• Must be fully certified in patient registration and phlebotomy.
• High school diploma or GED preferred.
• Completion of an accredited Phlebotomy program.
• Previous medical office experience is a plus.
• General understanding of basic accounting principles.
• Knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Manages provider schedules and schedules appointments accurately and effectively.
• Handles cash collection and patient encounter posting in GE Front Desk Credit Card Module.
• Understands revenue cycle related to patient encounters and information verification for payment.
• Promotes positive guest relations and adheres to policies and procedures.
• Confirms all written orders on the requisition match the specimen label.

Skills

Front desk operations

Phlebotomy basics

Appointment scheduling

Patient communication

Billing and payments

Education

High school diploma or GED

Accredited phlebotomy program

Tools

GE Front Desk module

Billing software

Job description

Laboratory Practice Representative Trainee- Pathology

Job Category: Laboratory

Requisition Number: LABOR009948

• Posted : October 27, 2026
• Full-Time
• On-site
• Hourly Range : $13.56 USD to $20.29 USD

Locations

Showing 1 location

UMPB - Professional Bldg.
Baltimore, MD 21201, USA

Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits entry level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred.
• Completion of an accredited program in Phlebotomy
• Previous medical office experience is a plus
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.