Laboratory Practice Representative III - Phlebotomist

University of Maryland Faculty Physician's Inc.; Columbia (MD); On-site; USD 26,000 - 39,000; Full time

Job summary

University of Maryland Faculty Physician’s Inc. is seeking a skilled front desk associate with phlebotomy duties for an ambulatory laboratory setting in Columbia, MD.

You will register patients, schedule appointments, collect insurance information, and perform phlebotomy with accuracy and professionalism. The role requires certification and extensive phlebotomy experience, plus strong customer service skills and knowledge of billing practices.

Qualifications

• High school diploma or GED preferred.
• Completion of an accredited program in Phlebotomy.
• More than 10 years of Phlebotomy experience.
• 3-4 years medical office experience.
• General understanding and application of basic accounting principles.
• PC proficiency.
• Strong customer service skills.
• Accurate data entry skills.
• Current knowledge of payer requirements for referrals and pre-authorization.
• Knowledge of computerized billing system.

Responsibilities

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities and other events as part of the pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments and posting in the GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information to receive payment.
• Observes and applies relevant FPI and departmental policies and procedures; promotes positive guest relations.
• Confirms all written orders on the requisition match specimen label.

Skills

Phlebotomy

Customer service

Scheduling appointments

Data entry

Payer requirements

Reception duties

Education

GED

Phlebotomy certification program

Tools

GE Front Desk

Billing software

Job description

Job Details

Posting Details

• Posted on November 4, 2026

Locations

• Showing 1 location Waterloo
  Columbia, MD 21045, USA
• On-site
• Hourly Range : $18.99 USD to $28.51 USD
• Laboratory
• Full-Time
• Requisition #: LABOR009981

Description

Performs various front desk and phlebotomy duties in an ambulatory laboratory setting including such functions as complete demographic and insurance registration, scheduling patients and/or verifying insurance information, phlebotomy specimen collection and quality checks of samples. Must be fully certified in patient registration and phlebotomy; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Observes and applies relevant FPI and departmental policies and procedures. Observes and promotes positive guest relations. Demonstrates courtesy and open communications with patients and referral sources.
• Confirms all written orders on the requisition match specimen label.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Completion of an accredited program in Phlebotomy
• More than 10 years of Phlebotomy experience
• 3-4 years medical office experience
• General understanding and application of basic accounting principles
• PC proficiency
• Strong customer service skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of computerized billing system

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.