Laboratory Operations Supervisor

Labtech Diagnostics, LLC; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Labtech Diagnostics, LLC seeks a Laboratory Supervisor to oversee daily workflow across all sections, ensure bench staffing, and manage turnaround times. You will provide guidance to staff and the Accessioning Department, review pending specimens, and coordinate shift handoffs.

Qualifications include a Bachelor’s in medical laboratory science and CLIA General Supervisor eligibility, with at least one year of high-complexity testing experience and prior leadership experience.

Qualifications

• Bachelor’s degree in medical laboratory science or related field from an accredited institution.
• At least one year of documented clinical laboratory experience in high-complexity testing of human specimens.
• Meets applicable CLIA qualifications for General Supervisor and high-complexity testing personnel.
• Previous laboratory lead or supervisory experience preferred.
• Experience across multiple laboratory sections preferred.
• Knowledge of laboratory testing, quality control, instrumentation, maintenance, proficiency testing, and applicable regulatory and accreditation requirements.
• Proficiency with laboratory information systems and computer applications.
• Strong communication, organization, problem-solving, and staff leadership skills.
• Ability to provide bench coverage for testing procedures for which the individual is trained, competent, and authorized.
• Ability to follow laboratory safety procedures and perform duties involving potential exposure to blood and body fluids.

Responsibilities

• Oversees daily laboratory workflow across all sections, ensures appropriate bench staffing and workload distribution, monitors testing progress, and provides qualified bench coverage when needed.
• Provides daily guidance and support to laboratory staff and the Accessioning Department.
• Reviews pending specimens and outstanding tests in all areas, assigns follow-up responsibilities, and ensures testing is completed within established turnaround times.
• Coordinates documented shift-to-shift handoffs covering pending work, testing priorities, instrument status, unresolved issues, and responsibility for follow-up.
• Monitors inventory of supplies, reagents, calibrators, and QC materials for availability, expiration, and proper storage. Communicates shortages and coordinates replenishment needs.
• Oversees accessioning activities and works closely with staff to ensure specimens are accurately received, identified, processed, and routed promptly.
• Reviews, verifies, and releases patient results within the supervisor's qualifications and authorization.
• Ensures required QC is performed, reviewed, acceptable, and documented for all applicable tests before patient results are released.
• Ensures scheduled maintenance, calibrations, function checks, temperature monitoring, and associated records are completed and reviewed.
• Ensures proficiency testing is assigned, performed, and reviewed on time according to laboratory procedures and program requirements.
• Assists with onboarding, training, cross-training, competency assessments, and related documentation within the supervisor's qualifications and delegated authority.
• Monitors attendance, punctuality, breaks, bench availability, productivity, and completion of assigned duties.
• Ensures staff follow approved SOPs, laboratory policies, safety practices, PPE requirements, and patient confidentiality standards.
• Helps investigate errors, complaints, specimen issues, corrected reports, and quality events.
• Supports audit and inspection readiness, regulatory compliance, SOP updates, validation activities, and implementation of new instruments, assays, and workflows as assigned by laboratory leadership.
• Works closely with the Laboratory Operations Supervisor, Medical Laboratory Director, and laboratory management to align staffing, testing priorities, and operational needs.
• Performs additional laboratory duties and special projects as assigned.

Skills

Communication

Leadership

Organization

Problem-solving

Staff leadership

Education

Bachelor's degree in medical laboratory science

One year of high-complexity testing experience

Tools

Laboratory Information Systems

Computer applications

Job description

Labtech Diagnostics, LLC seeks a Laboratory Supervisor to oversee daily workflow across all sections, ensure bench staffing, and manage turnaround times. You will provide guidance to staff and the Accessioning Department, review pending specimens, and coordinate shift handoffs.

Qualifications include a Bachelor’s in medical laboratory science and CLIA General Supervisor eligibility, with at least one year of high-complexity testing experience and prior leadership experience.