Laboratory Operations Specialist

WillHire; Ridgefield (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

WillHire in Ridgefield, CT seeks a motivated Specialist to join the Bioanalysis group in DMPK. You will support dispensing, tracking, storage, and shipment of reagents and materials used in bioanalytical assays for nonclinical and clinical studies, collaborating with cross-functional teams.

The role requires accuracy, independence, and the ability to manage multiple inventory and shipping tasks in a fast-paced environment, with proficiency in Microsoft Office and strong organizational skills.

Qualifications

• Required: BS degree in a related discipline.
• Experience working in a laboratory, inventory management, logistics, or operational support environment.
• Strong organizational and planning skills.

Responsibilities

• Fulfill material dispensing requests and maintain accurate inventory records for reagents and materials.
• Coordinate domestic and international shipments of reagents and laboratory materials, ensuring proper packaging, labeling and regulatory compliance.
• Communicate with internal customers and external vendors regarding dispensing requests, shipment status and logistics requirements.
• Perform work in compliance with applicable regulations, SOPs, and company policies.
• Take ownership of assigned responsibilities and address urgent tasks and operational challenges.
• May be assigned additional responsibilities under the direction of Bioanalysis/DMPK Management.

Skills

Attention to detail

Organizational skills

Multi-tasking

Independent work

Excel

Outlook

Teamwork

Customer service

Lifting 20-35 lbs

Education

BS degree in a related discipline

Experience in laboratory inventory, logistics or operational support

Tools

Inventory tracking systems

Laboratory software tools

Job description

Duties

We are seeking a motivated Specialist to join the Bioanalysis group in Drug Metabolism/Pharmacokinetics (BA-DMPK) department in Ridgefield, CT. In this role, you will collaborate with cross-functional teams within DMPK to support the dispensing, tracking, storage, and shipment of reagents and materials used in bioanalytical assays for nonclinical and clinical studies. The successful candidate will thrive in a fast-paced environment, work independently with minimal supervision, and maintain a high level of accuracy and organization.

Key Responsibilities

• Fulfill material dispensing requests and maintain accurate inventory records for reagents, reference standards, matrices, and other laboratory materials. Support freezer organization, space management, and periodic inventory verification activities. Maintain inventory databases, spreadsheets, and electronic tracking systems.
• Coordinate domestic and international shipments of reagents, matrices, reference standards, and other laboratory materials. Ensure proper packaging, labeling, documentation, and regulatory compliance for all shipments. Maintain shipment records, tracking information, and related databases. Complete shipping documentation and assist with applications and renewals for permits related to the shipment and clearance of reference standards and biological materials.
• Work effectively with cross-functional teams in a dynamic and rapidly changing environment. Demonstrate strong communication, collaboration, and organizational skills. Communicate with internal customers and external vendors regarding dispensing requests, shipment status, and logistics requirements.
• Perform all work in compliance with applicable regulations, SOPs, and Boehringer Ingelheim policies. Ensure the safe handling, storage, and shipment of laboratory materials.
• Take ownership of assigned responsibilities and proactively address urgent tasks and operational challenges.
• May be assigned additional responsibilities (e.g., equipment maintenance, freezer management, etc.) under the direction of Bioanalysis/DMPK Management.

Skills

Desired Experience, Skills, and Abilities

The successful candidate will demonstrate:

• Strong attention to detail and excellent organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while following established procedures and guidelines.
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Excellent teamwork and customer-service mindset.
• Ability to occasionally lift and move freezer racks, containers, or boxes weighing approximately 20-35 pounds. Ability to retrieve materials from upper freezer shelves.

Education

Education and Qualifications

Required:

• BS degree in a related discipline.
• Experience working in a laboratory, inventory management, logistics, or operational support environment.
• Strong organizational and planning skills.

Preferred:

• Prior experience with laboratory inventory management.
• Experience coordinating domestic and international shipments.
• Experience using inventory tracking systems or other laboratory software tools.