Laboratory Operations Director - Quality & Strategy

QUEST DIAGNOSTICS INC; Tampa (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

Quest Diagnostics is seeking a Laboratory Manager to oversee planning, coordination, and supervision of all technical and operational activities in the laboratory. The role emphasizes high quality, safety, integrity, and efficient operations within the lab.

The position requires a minimum of 8 years of laboratory experience with at least 4 years in direct supervisory roles in clinical or anatomical pathology labs, plus a Life sciences degree. FL licensure at the supervisory level is required.

Qualifications

• Minimum of 8 years laboratory experience with at least 4 years of direct supervisory experience in the clinical or anatomical pathology laboratory.
• Bachelor’s Degree Life sciences (Required)
• Master’s Degree (Preferred)
• FL State License in specific disciplines at the supervisory level (Required)

Responsibilities

• Plans, assigns, and directs work in the laboratory. Serves as liaison with other areas as needed.
• Mentors and supports direct reports, i.e. Supervisors, QA Specialists and Safety Coordinators in their responsibilities and functions, ensuring they receive training in supervisory skill development. Identifies and implements training programs as necessary.
• Defines, coordinates, and monitors quality assurance programs and supervises activities of the Quality Assurance Specialist. Ensures quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversees staffing of all personnel in the laboratory. Effectively maintains quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identifies future needs in terms of staff, equipment, and facilities. Submits appropriate documentation for procurement of such.
• Reviews test performance, drives process and project management, and prepares and submits required reports to meet established deadlines.
• Manages test database. Ensures departmental standard operating procedures and database accurately reflects the current process.
• Coordinates R&D activities as it relates to operations and actively participates on subspecialty committees, corporate committees, and business unit committees as needed.
• Develops annual budget and manages department costs and resources to adhere to budget.
• Resolves problems through interaction with clients via phone calls or other means of communication.
• Defines, coordinates and monitors EHS programs and supervises activities of the Department Safety Coordinator. Ensures EHS regulatory standards and safety procedures are followed. Oversees plans and preparations for inspections.
• Design, Develop and Deploy Business Transformation concepts to improve quality, service and/or cost improvements within the department.

Skills

Supervisory experience

Laboratory management

Quality assurance

Training & mentoring

Education

Bachelor's Degree Life sciences

Master's Degree

Job description

Quest Diagnostics is seeking a Laboratory Manager to oversee planning, coordination, and supervision of all technical and operational activities in the laboratory. The role emphasizes high quality, safety, integrity, and efficient operations within the lab.

The position requires a minimum of 8 years of laboratory experience with at least 4 years in direct supervisory roles in clinical or anatomical pathology labs, plus a Life sciences degree. FL licensure at the supervisory level is required.