Laboratory Operations Director

Lighthouse Lab Services; Daytona Beach (FL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Employee Assistance Program

Headspace access

Backup childcare

Maternity/paternity leave

Leadership development

Job summary

Lighthouse Lab Services is seeking a Senior Manager or Director of Laboratory Operations to lead high-volume, high-complexity clinical labs near Daytona Beach, FL. The role focuses on building strong operational teams, ensuring quality and regulatory compliance, and guiding strategic growth of laboratory services.

The ideal leader will develop supervisors, optimize workflows, and partner with stakeholders to deliver reliable, compliant laboratory operations while advancing leadership development

Qualifications

• Bachelor's degree in Medical Technology, Medical Laboratory Science, or related field.
• Florida Supervisor license in Microbiology is required.
• Medical Technologist certification (ASCP, NCA, AAB, or equivalent) required.
• At least 5 years of leadership experience within a high-volume, high-complexity clinical laboratory environment.
• Demonstrated experience managing laboratory operations, including staffing, workflow, quality, and performance metrics.
• Strong understanding of CLIA, CAP, and applicable state and federal laboratory regulations.
• Experience leading and developing supervisors, managers, and frontline laboratory personnel.
• Strong communication, problem-solving, and organizational skills.
• Ability to balance day-to-day operational demands with longer-term strategic priorities.

Responsibilities

• Provide leadership and oversight for multiple areas of high-complexity laboratory operations, ensuring quality, efficiency, and consistent service delivery.
• Lead and develop laboratory supervisors and frontline teams, building a culture of accountability, collaboration, and continuous improvement.
• Monitor key operational metrics, including productivity, turnaround times, quality indicators, staffing levels, and overall laboratory performance.
• Evaluate workflows and implement process improvements to increase efficiency, standardization, and operational consistency.
• Ensure laboratory operations remain compliant with all applicable CLIA, CAP, state, and other regulatory requirements.
• Oversee quality assurance and quality control programs, addressing deficiencies and implementing corrective actions when needed.
• Partner with leadership and key stakeholders to support laboratory service growth, operational planning, and strategic initiatives.
• Manage staffing models and resource allocation to ensure appropriate coverage and effective use of laboratory personnel.
• Identify and develop high-potential employees, establish succession plans, and support leadership development throughout the organization.
• Build strong relationships with internal departments, providers, customers, and other stakeholders to ensure laboratory needs are being met.
• Support the evaluation and implementation of new testing capabilities, processes, and laboratory initiatives, including laboratory-developed testing where applicable.

Skills

Leadership

Regulatory knowledge

CLIA/CAP knowledge

Staff development

Communication

Strategic planning

Operations management

Quality assurance

Change management

Education

Bachelor's degree in Medical Technology or related field

Florida Supervisor license in Microbiology

Medical Technologist certification (ASCP/NCA/AAB or equivalent)

Job description

Lighthouse Lab Services is seeking a Senior Manager or Director of Laboratory Operations to lead high-volume, high-complexity clinical labs near Daytona Beach, FL. The role focuses on building strong operational teams, ensuring quality and regulatory compliance, and guiding strategic growth of laboratory services.

The ideal leader will develop supervisors, optimize workflows, and partner with stakeholders to deliver reliable, compliant laboratory operations while advancing leadership development