Laboratory Operations Coordinator

TriHealth; Texas; On-site; USD 42,000 - 56,000; Full time

Job summary

TriHealth in Cincinnati, OH is seeking an Administrative/Operations Coordinator to support assigned units and leaders. You will coordinate ongoing non-clinical operations, maintain master schedules, manage data, and assist with financial tasks in a dynamic healthcare setting.

The role requires an Associate's Degree or equivalent experience, strong analytical and organizational skills, and 1–2 years in a related field.

Qualifications

• Associate's Degree or equivalent experience required.
• Strong analytical abilities.
• Excellent organizational, interpersonal, and customer service skills.
• Ability to prioritize and manage multiple responsibilities.
• Word processing and spreadsheet skills required.
• 1-2 years’ experience in a related field.

Responsibilities

• Coordinate non-clinical operational issues for assigned units and provide admin support to directors.
• Maintain computerized master schedules and manage staff data.
• Support financial reporting, payroll, billing, and cost containment tasks.
• Coordinate interdepartmental meetings and prepare quarterly operations reports.

Skills

Analytical

Organizational

Customer service

Prioritization

Word processing

Spreadsheets

Experience: 1-2 years

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

Join TriHealth and build a meaningful career while making a difference in the lives of patients, families, and the communities we serve. As one of the region's leading healthcare systems, TriHealth offers opportunities for professional growth, career advancement, and continuous learning in a collaborative, patient-centered environment. Our team members are empowered to bring their expertise, compassion, and innovation to work every day while enjoying competitive benefits and a culture that values wellbeing, inclusion, and excellence.

Job Description

Join TriHealth and build a meaningful career while making a difference in the lives of patients, families, and the communities we serve. As one of the region's leading healthcare systems, TriHealth offers opportunities for professional growth, career advancement, and continuous learning in a collaborative, patient-centered environment. Our team members are empowered to bring their expertise, compassion, and innovation to work every day while enjoying competitive benefits and a culture that values wellbeing, inclusion, and excellence.

Location

Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

Work Hours

• Day shift


• Full time, 72 hours biweekly


• No Weekends, No Holidays

Incentives & Benefits

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements

• Associate's Degree. Equivalent experience accepted in lieu of degree


• Strong analytical


• Organizational, interpersonal, and customer service skills


• Ability to prioritize and manage multiple responsibilities/tasks


• Word processing and spreadsheet skills required


• 1-2 years’ experience in a related field

Job Overview

This position is responsible for coordinating the ongoing non-clinical operational issues of assigned units/departments and provides administrative support to assigned directors and managers. This position must have proficient computer spreadsheet, database, and word processing skills. May support any of the following: financial management and reporting, billing, admitting/charting (as applicable in clinical offices), technology support, process improvement projects, scheduling, payroll, incentive, and contracted employee tracking, supply and forms inventory control, ordering and cost containment. The position coordinates interdepartmental and intradepartmental meetings and activities necessary to the support of the management team. This position provides secondary support to identified cost centers on an as needed basis and may provide relief coverage for the other clerical or administrative support staff.

Job Responsibilities

• Provides support to the management team in the development and maintenance of computerized master schedules. Assists with ongoing schedule file maintenance as necessary. Coordinates many aspects of the operations function including, personnel data tracking for assigned management team, communications, scheduling, paperwork and orientation processes, management team schedules and meetings, and any other operational tasks. Develops and maintains database/spreadsheet systems for tracking staff participation in staff meetings, education, etc. Prints of materials for new employee orientation or other education.


• Develops and maintains tracking tools for time and attendance. Coordinates, develops and maintains shared network drive folders, file maintenance, and access rights of the management team files. Enhances the daily efficiency of operations. Develops and participates in projects to improve operations. Makes every effort to improve quality while reducing costs. Develops and maintains effective working relationships with peers and other departments.


• Communicates pertinent information in a timely manner. Recognizes and initiates process changes that would improve service. Maintains records and reports in an accurate and organized manner to assure easy retrieval of data. Provides administrative and operational support in the practice.


• Copies, distributes, and files materials as directed. Types meeting minutes and correspondence as needed. Coordinates and organizes the scheduling of meetings. Reserves conference rooms an coordinates refreshments as needed. Provides billing and invoicing management support. Assists in the preparation of quarterly operations reports.

Working Conditions

• Climbing - Rarely


• Concentrating - Consistently


• Continuous Learning - Consistently


• Hearing: Conversation - Consistently


• Hearing: Other Sounds - Frequently


• Interpersonal Communication - Consistently


• Kneeling - Occasionally


• Lifting <10 Lbs. - Frequently


• Lifting 50+ Lbs. - Rarely


• Lifting <50 Lbs. - Occasionally


• Pulling - Rarely


• Pushing - Occasionally


• Reaching - Rarely


• Reading - Consistently


• Sitting - Consistently


• Standing - Rarely


• Talking - Consistently


• Thinking/Reasoning - Consistently


• Use of Hands - Consistently


• Color Vision - Occasionally


• Visual Acuity: Far - Frequently


• Visual Acuity: Near - Consistently


• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying \"hello\"


• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist


• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met


• Offer patients and guests priority when waiting (lines, elevators)


• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.


• Respect everyone’s opinion and contribution, regardless of title/role.


• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.


• Pick up trash, ensuring the physical environment is clean and safe.


• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.


• Show courtesy and compassion with customers, team members and the community.

About Us

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition.

Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!