Laboratory Operations Coordinator

TriHealth; Montgomery (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings plan

Tuition reimbursement

Job summary

TriHealth is seeking an administrative professional to coordinate non-clinical operations across assigned units and provide administrative support to directors and managers at Bethesda North Hospital in Cincinnati, OH. The role requires proficiency with spreadsheets, databases, and word processing, with duties spanning scheduling, billing, and reporting.

The position focuses on improving operational efficiency, cost control, and interdepartmental coordination while delivering reliable

Qualifications

• Associate's degree or equivalent experience.
• Strong analytical, organizational, interpersonal and customer service skills.
• Ability to prioritize and manage multiple responsibilities.
• Word processing and spreadsheet skills required.
• 1-2 years' experience in a related field.

Responsibilities

• Coordinate ongoing non-clinical operational issues for assigned units.
• Provide administrative support to directors and managers.
• Support financial management, billing, scheduling, payroll and data tracking as needed.
• Maintain records and reports and ensure easy data retrieval.
• Coordinate meetings, prepare materials, and manage file access.

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Join TriHealth and build a meaningful career while making a difference in the lives of patients, families, and the communities we serve. As one of the region's leading healthcare systems, TriHealth offers opportunities for professional growth, career advancement, and continuous learning in a collaborative, patient-centered environment. Our team members are empowered to bring their expertise, compassion, and innovation to work every day while enjoying competitive benefits and a culture that values wellbeing, inclusion, and excellence.

Location:

Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

Work Hours:

Day shift

Full time, 72 hours biweekly

No Weekends, No Holidays

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

• Associate's Degree. Equivalent experience accepted in lieu of degree
• Strong analytical
• Organizational, interpersonal, and customer service skills
• Ability to prioritize and manage multiple responsibilities/tasks
• Word processing and spreadsheet skills required
• 1-2 years' experience in a related field

Job Overview:

This position is responsible for coordinating the ongoing non-clinical operational issues of assigned units/departments and provides administrative support to assigned directors and managers. This position must have proficient computer spreadsheet, database, and word processing skills. May support any of the following: financial management and reporting, billing, admitting/charting (as applicable in clinical offices), technology support, process improvement projects, scheduling, payroll, incentive, and contracted employee tracking, supply and forms inventory control, ordering and cost containment. The position coordinates interdepartmental and intradepartmental meetings and activities necessary to the support of the management team. This position provides secondary support to identified cost centers on an as needed basis and may provide relief coverage for the other clerical or administrative support staff.

Job Responsibilities:

• Provides support to the management team in the development and maintenance of computerized master schedules.
• Assists with ongoing schedule file maintenance as necessary.
• Coordinates many aspects of the operations function including, personnel data tracking for assigned management team, communications, scheduling, paperwork and orientation processes, management team schedules and meetings, and any other operational tasks.
• Develops and maintains database/spreadsheet systems for tracking staff participation in staff meetings, education, etc.
• Prints of materials for new employee orientation or other education.
• Develops and maintains tracking tools for time and attendance.
• Coordinates, develops and maintains shared network drive folders, file maintenance, and access rights of the management team files.
• Enhances the daily efficiency of operations.
• Develops and participates in projects to improve operations.
• Makes every effort to improve quality while reducing costs.
• Develops and maintains effective working relationships with peers and other departments.
• Communicates pertinent information in a timely manner.
• Recognizes and initiates process changes that would improve service.
• Maintains records and reports in an accurate and organized manner to assure easy retrieval of data.
• Provides administrative and operational support in the practice.
• Copies, distributes, and files materials as directed.
• Types meeting minutes and correspondence as needed.
• Coordinates and organizes the scheduling of meetings.
• Reserves conference rooms and coordinates refreshments as needed.
• Provides billing and invoicing management support.
• Assists in the preparation of quarterly operations reports.

Working Conditions:

• Climbing - Rarely
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting TriHealth SERVE Standards and ALWAYS Behaviors

Lifting TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

• Serve: ALWAYS...
  • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
  • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
  • Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS...
  • Recognize and take personal responsibility to address and recover from service breakdowns whe