Laboratory Assistant

HealthPartners; Lakeville (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Onsite clinic

Job summary

Park Nicollet is hiring a Laboratory Assistant to join our team. You will provide a wide range of laboratory services including specimen collection, phlebotomy, processing, and dispatching, while supporting scheduling and billing tasks.

The role emphasizes strong customer service, independent work, and good problem-solving skills, with HS diploma preferred and phlebotomy certification encouraged. A valid driver's license is required if travel is necessary.

Qualifications

• Must have strong customer service skills.
• Ability to work independently and manage time effectively.
• Demonstrates problem-solving skills and patient safety awareness.
• Knowledge of age-related growth and development principles for patient care.
• Strong organizational skills to meet time-sensitive requests.
• Travelers must have a valid driver’s license and meet insurability criteria.

Responsibilities

• Provide specimen collection and phlebotomy services.
• Perform client service and receptionist duties.
• Assist with ordering, scheduling, and billing functions.
• Conduct laboratory testing and specimen processing.
• Dispatch and deliver specimens to appropriate lab/department.
• Ensure efficiency and workflow across the lab.

Skills

Customer service

Independent worker

Problem solving

Care for patients (age-related)

Time management

Driver's license (if travel)

Education

High school diploma or equivalent

Experience in medical field

Phlebotomy certification (ASCP preferred)

Job description

Park Nicollet is looking to hire a Laboratory Assistant to join our team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary:

The Laboratory Assistant will provide a wide range of laboratory services including specimen collection, client service and reception desk duties, ordering/ scheduling/ billing functions, laboratory testing, phlebotomy, dispatching, specimen processing, centrifuging, delivery of specimens to appropriate laboratory/department and assuring proper efficiency and workflow management. Position will also serve as a resource for questions from hospital and clinic staff regarding specimen handling and processing.

Required Qualifications:

• Strong customer service skills.
• Ability to work independently.
• Good problem-solving skills.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
• Demonstrates strong organizational skills with the ability to meet time-sensitive customer requests and changes on short notice.
• If travel is required for the position, team member must have a valid driver’s license and meet the insurability requirements relating to Park Nicollet’s motor vehicle violation criteria.

Preferred Qualifications:

• High school graduate or equivalent.
• Experience in a medical related field or an applied science degree.
• Certification in phlebotomy and one year hospital experience. ASCP certification for phlebotomy is preferred.

Benefits:

• Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!