Labor Relations Associate

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

NYC Health + Hospitals is seeking a Labor Relations professional to support collective bargaining, grievances handling, and data tracking. You will work under supervision with latitude for independent judgment and ensure compliance with policies and applicable laws.

The role involves coordinating trainings, preparing reports, and serving as a liaison to union partners and city offices. Strong communication and organizational skills are essential for success.

Qualifications

• Bachelor’s Degree in HR, labor relations or related field; or
• Associate’s Degree with two years of relevant experience in labor relations.

Responsibilities

• Assist in negotiations, arbitration and proceedings with documentation.
• Process grievances and provide information to employees and reps.
• Track actions in grievance steps and monitor deadlines.
• Maintain labor relations records and LR TEAAM data.
• Prepare reports and materials for labor relations initiatives.
• Coordinate trainings, meetings and related events.

Skills

Excellent communication

Organizational skills

Independent judgment

Stakeholder management

Education

Bachelor’s Degree

Associate’s Degree / 60 credits

Tools

LR TEAAM

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position:
Under the direct supervision of Labor Relations, with some latitude for independent judgement and initiative, coordinates and implements one or more labor relations functions. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Essential Duties And Responsibilities

• Assists in collective bargaining negotiations, arbitration, mediation and other proceedings by collecting and preparing relevant information and supporting documentation.
• Participates in processing and investigating employee grievances, assists with recommendations for effective resolutions, and may meet with employees and their representatives to provide requested information. Assists in the research and compilation of data for grievances, disciplinary matters, and all other labor relations matters.
• Participates in the employee grievance process by coordinating and accurately tracking actions taken at different procedural steps; supports the processing and tracking of employees released to represent their unions (i.e., Executive Order 75 Releases); and monitors and tracks deadlines related to other labor relations activities.
• Resolves and/or appropriately redirects employee assistance, employee relations, and labor relations inquiries and issues, as necessary.
• Serves as a liaison and provides assistance to Central Office and health care setting staff with data needs, including Labor Relations’ Tracker of Employment Administrative Actions and More (LR TEAAM) application. Maintains and updates labor relations records and/or databases, ensuring accuracy and confidentiality of information.
• Prepares reports, presentations, and other materials, as needed, to support labor relations initiatives. Assists in the preparation, distribution, and filing of labor relations documentation and correspondence.
• Maintains liaison with internal and external stakeholders, such as union partners, the Mayor’s Office of Labor Relations (OLR) and the Mayor’s Office of Collective Bargaining (OCB).
• Assists labor relations staff in the scheduling, organizing, and conducting of trainings and orientation. Implements, coordinates, and monitors labor relations training activities.
• Schedules and coordinates meetings, hearings, and other events related to labor relations activities, provides administrative support during hearings and labor relations management meetings, as needed.
• May manage the calendar of Labor Relations, facilitate invoice/billing processing, and assist in the procurement of supplies.
• Performs other related duties, as assigned.

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Business Administration, Public Relations, Healthcare Administration, Law, Business Law, Political Science, Sociology, Industrial Labor Relations or a related discipline; or
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in Labor and Human Resources, Labor Studies, Human Resources Management, Health Sciences or a related discipline; and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development or a related function.

Department Preferences

• Ability to work productively with a diverse range of stakeholders (union partners, employees, managerial and executive staff, as well as external agencies and applicable contractors or vendors, in resolving labor matters and disputes
• Ability to exercise independent judgment if needed
• Ability to complete work independently with broadly defined work objectives
• Excellent communication skills
• Excellent organizational skills and attention to detail