Labor Relations Associate, Level 2

Jobtailor; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

MetroPlusHealth in New York seeks a Labor Relations Specialist to manage worker relations in a unionized environment, advise leaders, and ensure compliance with labor laws. This role emphasizes building effective partnerships, policy guidance, and strategic labor relations initiatives.

You will handle grievances, prepare reports, support negotiations, and coordinate investigations, while promoting constructive labor-management collaboration and safeguarding workplace safety with OSHA compliance.

Qualifications

• Bachelor’s Degree in a related discipline is required.
• At least 2 years of labor/employee relations experience in a unionized environment.
• Ability to work under supervision, with strong judgment and time management.
• Excellent written and oral communication, and cross-functional collaboration.
• Knowledge of labor laws, collective bargaining, and OSHA regulations.

Responsibilities

• Engage with unions and labor agencies on labor relations matters.
• Develop and communicate HR policies aligned with plan goals.
• Prepare reports, presentations, and materials for labor relations initiatives.
• Support investigations, grievances, and hearings.
• Assist with compliance tracking and data gathering for OSHA and regulatory reports.

Skills

Labor Relations

Employee Relations

Policy Development

Grievance Management

Contract Review

Data Compilation

Report Preparation

Performance Management

Communication Skills

Adaptability

Education

Bachelor's Degree

Job description

• Engage with Unions and Union Representatives, Central Office of Labor Relations, Office of Collective Bargaining, and other City, State, or Federal agencies about labor relations matters as needed
• Assist with the development, implementation, and communication of Human Resources policies, procedures, and practices aligned with the health plan’s goals and objectives
• Monitor adherence to MetroPlusHealth and NYC H+H policies and procedures and objective performance standards
• Monitor and track deadlines related to labor relations matters and activities
• Support leaders with preparing, planning, and scheduling pre-disciplinary meetings, including counselling sessions and warnings
• Prepare reports, presentations, and other materials supporting labor relations initiatives
• Organize and compile data for grievances, disciplinary matters, and other labor relations matters
• Provide administrative support during hearings and labor-management meetings, including note-taking, document preparation, and logistical arrangements
• Maintain current knowledge of company policies, collective bargaining agreements, labor laws, and regulations to ensure compliance
• Support training and guidance for supervisors and managers on labor and employee relations matters
• Assist with reviewing contracts, agreements, and Labor Relations Orders concerning wages, hours, working conditions, labor relations, employee relations, and personnel management
• Support labor relations investigations, grievances, disciplinary hearings, employee complaints, appeals to the City Office of Labor Relations, and arbitration hearings
• Support resolution of employee relations matters, including complaints, recommendations, performance management, dispute resolution, and compensation at the local level within MetroPlusHealth
• Participate in labor-management meetings to discuss and resolve issues
• Support management of MetroPlusHealth’s Workplace Violence Prevention Program
• Gather and report OSHA data to the State and other regulatory agencies
• Support special projects and initiatives assigned by labor relations and people leadership

Requirements

• Bachelor’s Degree is required with a major in Human Resources, Labor Relations, Personnel Administration, Public Administration, Industrial/Organizational Psychology, Management, Business, Law, or a related discipline
• 2 years of experience in Labor Relations, Employee Relations, Human Resources, and/or Personnel Administration in a unionized workplace, including administration of policies and labor relations matters
• Ability to work under supervision; results-driven; team-oriented; understands and follows directions easily and well; structures and sequences tasks to meet objectives, priorities, and timetables set by supervisor
• Exercises sound judgment, reasonable decision-making, and diligence in the completion of tasks
• Ability to work independently and collaboratively as needed
• Proactive, organized, and manages time well
• Integrity and Trust
• Customer Focus
• Functional/Technical skills
• Written/Oral Communication
• Adaptable and Cooperative

Core Competencies

Demonstrates expertise in Labor Relations, Employee Relations, and Human Resources within a unionized environment, ensuring compliance with labor laws and organizational policies. Proficient in preparing reports, managing grievances, and supporting labor-management initiatives.

Highest-signal resume keywords

• Labor Relations Experience
• Employee Relations Management
• Human Resources Policy Development
• Union Negotiation Skills
• Compliance with Labor Laws

ATS Optimization Keywords

Hard Skills

• Labor Relations
• Employee Relations
• Human Resources
• Policy Development
• Grievance Management
• Contract Review
• Data Compilation
• Report Preparation
• Performance Management
• Workplace Violence Prevention

Soft Skills

• Integrity and Trust
• Customer Focus
• Written Communication
• Oral Communication
• Adaptability

Industry Keywords

• Collective Bargaining
• Unionized Workplace
• Labor Laws
• OSHA Compliance
• Dispute Resolution