Labor Relations Investigator - CHS

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

NYC Health + Hospitals/Correctional Health Services is seeking a skilled Labor Relations Investigator to join the team. The role reports to the Senior Director of Employment Relations and handles investigations related to labor relations, attendance at terminations, suspensions, and investigatory meetings.

Responsibilities include conducting unbiased investigations, collaborating with Labor Relations, advising on performance and conduct for probationary and managerial staff, and supporting CHS

Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Business Administration, Public Relations, Healthcare Administration, Law, Business Law, Political Science, Sociology, Industrial Labor Relations or a related discipline.
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in Labor and Human Resources, Labor Studies, Human Resources Management, Health Sciences or a related discipline; and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development or a related function.

Responsibilities

• Conduct thorough and unbiased investigations into labor-related matters, including but not limited to employee complaints, disputes, policy and safety violations.
• Collaborate with Labor Relations on PAGNY and H+H related matters to gather information, interview relevant parties, and analyze information to make informed decisions.
• Provide consultation and guidance for performance and conduct concerns regarding probationary and managerial staff.
• Attend terminations, suspension proceedings and other safety sensitive meetings.
• Facilitate annual managerial trainings. Updating the training as needed to address the needs of Correctional Health Services (CHS).
• Monitor the completion status of performance evaluations. Continuously review and refine the performance evaluation process to streamline procedures and enhance efficiency.
• Provide support and guidance to managers regarding the performance evaluation process, including answering queries and assistance as needed.
• Attend union safety walk throughs with Labor Relations in all CHS facilities (including jails on Rikers Island).
• Point of contact for external agencies (i.e. DOC and DOI) to coordinate interviews with CHS staff.

Skills

Excellent communication

Interpersonal skills

Workplace investigations

Confidentiality

Microsoft Office Suite

Education

Bachelor’s Degree in HR Management / Labor Relations / related field

Associate’s Degree or 60 credits toward Bachelor's with 2 years related experience

Tools

Microsoft Office Suite

Job description

Marketing StatementNYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.

Duties & Responsibilities

Summary of position

The Labor Relations Department is seeking a skilled and detail-orientated Labor Relations Investigator to join the team. In this role, the Labor Relations Investigator will report to the Senior Director of Employment Relations and will play a crucial part in handling investigations related to labor relations and attend terminations, suspension, and investigatory meetings.

• Conduct thorough and unbiased investigations into labor-related matters, including but not limited to employee complaints, disputes, policy and safety violations.
• Collaborate with Labor Relations on PAGNY and H+H related matters to gather information, interview relevant parties, and analyze information to make informed decisions.
• Provide consultation and guidance for performance and conduct concerns regarding probationary and managerial staff.
• Attend terminations, suspension proceedings and other safety sensitive meetings.
• Facilitate annual managerial trainings. Updating the training as needed to address the needs of Correctional Health Services (CHS).
• Monitor the completion status of performance evaluations. Continuously review and refine the performance evaluation process to streamline procedures and enhance efficiency.
• Provide support and guidance to managers regarding the performance evaluation process, including answering queries and assistance as needed.
• Attend union safety walk throughs with Labor Relations in all CHS facilities (including jails on Rikers Island).
• Point of contact for external agencies (i.e. DOC and DOI) to coordinate interviews with CHS staff.
  

Minimum Qualifications

• Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Business Administration, Public Relations, Healthcare Administration, Law, Business Law, Political Science, Sociology, Industrial Labor Relations or a related discipline; or
• Associate’s Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in Labor and Human Resources, Labor Studies, Human Resources Management, Health Sciences or a related discipline; and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development or a related function.

Department Preferences

• Proven experience in conducting workplace investigations.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information discreetly while maintaining confidentiality.
• Proficient in Microsoft Office Suite.