Labor Operations Manager: Event Staffing & Scheduling Lead

Rocky Top Catering

Raleigh (NC)

In loco

USD 55.000 - 85.000

Tempo pieno

7 giorni fa

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Vantaggi offerti da questo lavoro

Medical, Vision, and Dental Insurance

8 Paid Holidays

PTO accrued weekly

401(k) after one year

Voluntary Life Insurance

Descrizione del lavoro

Rocky Top Catering is seeking a Labor Operations Manager to oversee event staffing, build schedules, manage the labor pool, and control costs. The role emphasizes organization, calmness under pressure, and problem-solving as plans change weekly.

The position requires coordinating with recruiting and HR, maintaining staffing levels, and ensuring on-site execution at events. This is a full-time role with standard benefits and a strong focus on efficiency.

Competenze

3+ years of experience in staffing or workforce management.
Strong organizational skills and attention to detail.
Clear, direct communication with staff and clients.
Comfort with scheduling software and spreadsheets.
Ability to work evenings, weekends, and event days as needed.

Mansioni

Build and publish staff schedules for upcoming events based on event requirements and staff availability.
Match staff to roles based on skills, certifications, experience, and performance.
Fill open shifts and last-minute changes; communicate updates to staff clearly.
Maintain an active pool of part-time and on-call staff with HR/recruiting.
Forecast hiring needs and track staff availability, reliability and attendance.
On-site presence at key events to manage crews and solve problems in real time.