Event Attendant - Rocky Mount Event Center

The Sports Facilities Advisory & Management; Rocky Mount (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Rocky Mount Event Center is seeking an Events Team Member to support event, retail and F&B operations in Rocky Mount, NC. This part-time, non-exempt role offers hands-on experience in a busy venue and a chance to grow with a championship-level team.

You will assist guests, supervise nights and weekends, help tailor events to client needs, and ensure proper billing and post-event cleanup while upholding exceptional service standards.

Qualifications

• 2–3 years of relevant experience required.
• Excellent interpersonal and communication skills.
• Able to work weekends, nights and holidays.
• Strong problem solving and negotiation abilities.

Responsibilities

• Assists guests with questions about the facility.
• Serves as the night supervisor and point of contact for guests during nights, weekends and holidays.
• Meet with facility clients to determine needs for birthday parties, luncheons, dinners, recitals, tournaments or games.
• Reviews use agreements with clients.
• Prepares and distributes work orders when necessary.
• Keeps accurate records of receivables and works with Finance Manager to assure proper billing occurs.
• Operates office equipment needed to complete tasks and regular duties.
• Assists with carrying chairs, tables, sound equipment, and any other items required for specific work events.
• Works with security to assure the facility is properly closed and locked each evening.
• Oversees and assists in post-event cleaning as neededComplete any other special projects and daily assignments as directed by the General Manager

Skills

Interpersonal skills

Negotiation

Team player

Verbal communication

Written communication

MS Office

Tools

Word

Excel

PowerPoint

Job description

EVENTS TEAM MEMBER - Rocky Mount Event Center

RMCF SFM, LLC

LOCATION: Rocky Mount, NC

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Rocky Mount Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rocky Mount, NC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Rocky Mount Event Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Team Member will be responsible for the assistance of event, retail and food & beverage operations.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Assists guests with questions about the facility
• Serves as the night supervisor and point of contact for guests during nights, weekends and holidays
• Meet with facility clients to determine needs for birthday parties, luncheons, dinners, recitals, tournaments or games
• Reviews use agreements with clients
• Prepares and distributes work orders when necessary
• Keeps accurate records of receivables and works with Finance Manager to assure proper billing occurs
• Operates office equipment needed to complete tasks and regular duties
• Assists with carrying chairs, tables, sound equipment, and any other items required for specific work events
• Works with security to assure the facility is properly closed and locked each evening
• Oversees and assists in post-event cleaning as neededComplete any other special projects and daily assignments as directed by the General Manager

MINIMUM QUALIFICATIONS:

• 2-3 years of appropriate experience required
• Must have excellent interpersonal, problem solving and negotiating skills
• Must be a team player
• Must have excellent verbal and written communication skills
• Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
• Must be able to work flexible schedules including weekends, nights and holidays

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 30 pounds
• May be required to sit or stand for extended periods of time whether indoors or outdoors
• Facility has intermittent noise
• Will be required to operate a computer