Labor Management Specialist III

Shein Group; Northern (KY); Hybrid; USD 69,000 - 78,000; Full time

Benefits offered by this job

Health Savings Account with Employer

Flexible Spending Accounts (Healthcare

Company-Paid Basic Life/AD&D insurance

Company-Paid Short-Term and Long-Term

Disability

401(k) Savings Plan

Vacation and holidays

Free swag

Annual Holiday Party

Pop-up events

Daily office snacks

Job summary

SHEIN is seeking an HR Generalist with agency management experience to oversee staffing relationships and ensure accurate HR data, payroll support, and compliance across US operations. The role emphasizes collaboration with external agencies and internal departments to meet workforce needs.

The candidate should have a solid HR background, strong communication skills, and a proactive approach to problem-solving in a fast-paced environment.

Qualifications

• Minimum 2 years of HR Generalist or agency management experience in a warehouse, logistics, manufacturing, or high-volume operations environment.
• Strong communication, problem-solving, and organizational skills.
• Proficiency in Microsoft Office; experience with HRIS systems including UKG and ADP strongly preferred.
• Flexible schedule and ability to adapt to business demands.
• Knowledge of U.S. labor laws.

Responsibilities

• Manage relationships with external staffing agencies to align with hiring needs and productivity goals.
• Hold agencies accountable for providing quality associates and achieving KPIs.
• Establish standardized operating procedures for supplier management.
• Validate HR data against supplier invoices to ensure payment accuracy.
• Track and analyze HR data (turnover, attendance, engagement) to support decisions.
• Monitor rosters and conduct audits, providing feedback to partners.

Skills

HR Generalist

Agency management

Communication

Problem-solving

Organizational skills

Education

Bachelor's degree in HR, Business, or related field

High school diploma

Tools

UKG

ADP

Microsoft Office

Job description

SHEIN is a global fashion and lifestyle e-retailer committed to making fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in nearly 160 countries and regions worldwide. Founded in 2012, SHEIN has more than 17,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

About the Position

Job Responsibilities

• Manage relationships with external staffing agencies to ensure alignment with hiring needs and productivity goals.
• Hold agencies accountable for providing quality associates and achieving the business KPIs.
• Establish standardized operating procedures for supplier management.
• Ensure payment accuracy by validating relevant HR data, such as attendance and timesheet records, against supplier invoices.
• Track and analyze HR data such as turnover, attendance, and engagement survey results to support decision-making.
• Continuously monitor employee rosters, roster audits, and conduct mass edits to ensure accuracy, and provide timely feedback to internal and external partners.
• Collaborate and communicate with various departments in the campus, provide suggestions and raise issues regarding business workforce needs, and assist in resolving them.
• Generate and output various types of data reports, manage process indicators, and provide solutions and recommend improvements based on workforce trends or actual issues.
• Maintain accurate employee files and HRIS records in compliance with company and legal standards.
• Collaborate with external staffing agencies to manage ADA accommodations, and related documentation.
• Ensure compliance with labor, employment, and workplace safety regulations.
• Ensure that quality of associates is met by maintaining higher eligibility standards and ensure that the candidates meet rehire eligibility requirements.
• Partner with leadership teams and contribute to special Ops and HR initiatives as needed.

Job Requirements

• Minimum 2 years of HR Generalist or agency management experience in a warehouse, logistics, manufacturing, or high-volume operations environment.
• Able to go above and beyond to support the fluctuating business needs.
• Able to work on a flexible schedule as the business demands.
• Proficiency in Microsoft Office; experience with HRIS systems including UKG and ADP strongly preferred.
• High school diploma required; Bachelor’s degree in HR, Business, or related field strongly preferred.
• Knowledge of HR policies, procedures, and U.S. labor laws.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage sensitive information with confidentiality and discretion.
• Flexibility to adapt in a fast-paced environment and reliability in attendance and punctuality.

Salary Range

$69,000 - $78,000 annually

Job Status

exempt

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverage

SHEIN is committed to an equitable and inclusive work environment for all candidates and provides equal opportunities in all employment practices without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy or childbirth, age, disability, or veteran status.