Labor Management Specialist

SHEIN; Whitestown (IN); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

HSA

FSA

Life/AD&D

Disability

Voluntary benefits

Employee Assistance

401(k) match

Paid time off

Job summary

SHEIN is seeking a Labor Management Specialist to support warehouse and logistics operations. This role is hands-on in a fast-paced environment, collaborating across departments to deliver an outstanding employee experience.

The position requires at least 2 years in HR Generalist or agency management within high-volume operations, plus strong communication and organizational skills. A flexible schedule and proficiency with HRIS tools are preferred as part of a comprehensive benefits package.

Qualifications

• Minimum 2 years of HR Generalist or agency management experience in warehouse, logistics, manufacturing, or high‑volume operations.
• Proficiency with HR policies, US labor laws, and confidentiality.
• Experience with HRIS systems including UKG and ADP is strongly preferred.

Responsibilities

• Manage relationships with external staffing agencies to align with hiring needs and productivity goals.
• Hold agencies accountable for providing quality associates and achieving KPIs.
• Establish standardized operating procedures for supplier management.
• Validate HR data against supplier invoices to ensure payment accuracy.
• Track HR metrics like turnover and attendance to support decisions.
• Monitor rosters and perform audits, providing timely feedback to partners.
• Collaborate with campus departments on workforce needs and issue resolution.
• Generate data reports and drive improvements based on workforce trends.
• Maintain accurate employee files and HRIS records in compliance with standards.

Skills

HR Generalist experience

Agency management

Strong communication

Organizational skills

Education

High school diploma

Bachelor’s degree in HR/Business or related field (preferred)

Tools

UKG HRIS

ADP

Microsoft Office

Job description

SHEIN is a global fashion and lifestyle e‑retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Position Summary

We are seeking a full‑time Labor Management Specialist to support our warehouse and logistics operations. This role is hands‑on and requires someone who thrives in a fast‑paced environment, enjoys collaboration, and is committed to delivering outstanding employee experience.

Job Responsibilities

• Manage relationships with external staffing agencies to ensure alignment with hiring needs and productivity goals.
• Hold agencies accountable for providing quality associates and achieving the business KPIs.
• Establish standardized operating procedures for supplier management.
• Ensure payment accuracy by validating relevant HR data, such as attendance and timesheet records, against supplier invoices.
• Track and analyze HR data such as turnover, attendance, and engagement survey results to support decision‑making.
• Continuously monitor employee rosters, roster audits, and conduct mass edits to ensure accuracy, and provide timely feedback to internal and external partners.
• Collaborate and communicate with various departments in the campus, provide suggestions and raise issues regarding business workforce needs, and assist in resolving them.
• Generate and output various types of data reports, manage process indicators, and provide solutions and recommend improvements based on workforce trends or actual issues.
• Maintain accurate employee files and HRIS records in compliance with company and legal standards.
• Collaborate with external staffing agencies to manage ADA accommodations, and related documentation.
• Ensure compliance with labor, employment, and workplace safety regulations.
• Ensure that quality of associates is met by maintaining higher eligibility standards and ensure that the candidates meet rehire eligibility requirements.
• Partner with leadership teams and contribute to special Ops and HR initiatives as needed.

Job Requirements

• Minimum 2 years of HR Generalist or agency management experience in a warehouse, logistics, manufacturing, or high‑volume operations environment.
• Able to go above and beyond to support the fluctuating business needs.
• Able to work on a flexible schedule as the business demands.
• Proficiency in Microsoft Office; experience with HRIS systems including UKG and ADP strongly preferred.
• High school diploma required; Bachelor’s degree in HR, Business, or related field strongly preferred.
• Knowledge of HR policies, procedures, and U.S. labor laws.
• Strong communication, problem‑solving, and organizational skills.
• Ability to manage sensitive information with confidentiality and discretion.
• Flexibility to adapt in a fast‑paced environment and reliability in attendance and punctuality.

Benefits and Culture

• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days

SHEIN is an equal opportunity employer committed to a diverse workplace environment.