Labor & Delivery Unit Secretary - Part-Time Nights

Northwestern Memorial Healthcare; Lake Forest (IL); On-site; USD 26,000 - 33,000; Part time

Job summary

Northwestern Memorial Healthcare's Labor and Delivery unit in Lake Forest is hiring a Unit Secretary for part-time night shifts. You will answer phones, greet patients, assist with admissions, and coordinate transfers.

Strong customer service and accurate EMR documentation are essential. A high school diploma is required; EMR experience is preferred to support the clinical staff and unit operations.

Qualifications

• High School diploma or equivalent required.
• Experience with EMR order entry and documentation preferred.

Responsibilities

• Answers phones and aids accordingly.
• Communicates with patients and visitors, greeting them on arrival and providing needed information.
• Responds to patient call lights and requests for assistance promptly.
• Manages patient admissions and discharges through the EMR-based system.
• Coordinates transfers to another hospital when needed.
• Ensures unit readiness and supports data integrity during EMR downtime.

Skills

Customer service

Phone handling

Communication

Education

High School diploma or equivalent

Tools

EMR system

Job description

Northwestern Memorial Healthcare's Labor and Delivery unit in Lake Forest is hiring a Unit Secretary for part-time night shifts. You will answer phones, greet patients, assist with admissions, and coordinate transfers.

Strong customer service and accurate EMR documentation are essential. A high school diploma is required; EMR experience is preferred to support the clinical staff and unit operations.