Lab Support Technician II

Mercy; Rogers (AR); On-site; USD 17,000 - 28,000; Part time

Job summary

Mercy in Rogers, AR is hiring a Lab Support Technician (LST I) to assist with reports, data and scheduling within the laboratory. The role emphasizes accurate specimen collection, HIPAA compliance, and excellent customer service.

This PRN position requires a high school diploma or GED; preferred science coursework and prior lab experience. You will support processing, transport and referral of specimens and reports while working with Mercy's care team.

Qualifications

• High school diploma or GED required.
• Preferred: college-level Chemistry, Biology or other Science courses.
• Previous experience in a clinical laboratory.

Responsibilities

• Assist in acquisition and handling of laboratory specimens.
• Process, transport, and refer specimens and reports.
• Support scheduling and data/report tasks for the lab.
• Provide excellent customer service to internal/external customers.

Skills

Customer service

Education

HS Diploma

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co-worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Lab Support Tech

PRN

Mercy - Rogers

Minimum Qualifications:

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other:

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications:

Education: College level Chemistry, Biology or other Science courses

Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.