Lab support tech I

Mercy; Fort Smith (AR); Hybrid; USD 17,000 - 28,000; Full time

Job summary

Mercy Fort Smith is seeking a Lab Support Technician (LST I) to assist the provider care team with reports, data and scheduling for the laboratory. The LST I will ensure accurate, timely laboratory support while upholding Mercy Service Standards and HIPAA confidentiality in all interactions.

The role requires a high school diploma or GED and emphasizes patient-focused service, specimen collection as needed, and proper transport of specimens and reports in a healthcare setting.

Qualifications

• Proven ability to deliver excellent customer service.
• Knowledge of HIPAA confidentiality and hospital policies.
• Education: high school diploma or GED required.

Responsibilities

• Provide accurate, timely laboratory support and customer service.
• Responsible for processing, transporting and referring laboratory specimens and reports as required.

Skills

Customer service

HIPAA compliance

Education

High school diploma

Tools

Specimen handling

Lab transport

Job description

Find your calling at Mercy!

The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions. The LST I is responsible as required for the skillful acquisition of laboratory specimens for testing, utilizing safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies. The LST I will be responsible for all processing, transport and referral of all types of laboratory specimens and reports as required. In order for the co worker to achieve the competencies of the LST I position they must be observed by laboratory management or designee and complete all departmental checklists for the LST I position. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Lab Support Tech

PRN/As Needed

Mercy - Fort Smith

Minimum Qualifications:

Education: High school diploma, G.E.D, or enrolled in a healthcare career program through their high school curriculum.

Other:

• Successful completion of probationary period
• No active disciplinary actions or active performance improvement plans

Preferred Qualifications:

Education: College level Chemistry, Biology or other Science courses

Experience: Previous experience in a clinical laboratory

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.