Lab Support & Operations Specialist

Avantor; Vacaville (CA); On-site; USD 77,366,000 - 83,097,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) and educational assistance

Commuter benefits

Stock purchase plan

Tuition assistance

Insurance (various types)

Recognition program

Job summary

Avantor’s Vacaville site is hiring for a Laboratory/Production Services support role. You will join a 1,500+ strong team delivering mission-based lab work and research protocols to customers, reporting to the Site Services Supervisor.

The position focuses on coordinating workflows, maintaining equipment, managing materials, and ensuring safe, compliant operations in a fast-paced environment.

Qualifications

• 3+ years of experience in laboratory operations, customer service, or related operations within a research or laboratory environment.
• Working knowledge of LIMS and inventory platforms.
• Intermediate Microsoft Excel skills.
• Demonstrated experience coordinating workflows or directing daily team activity.

Responsibilities

• Coordinate daily laboratory support workflows across the customer site, including glassware processing, media preparation, sample logistics, and equipment monitoring.
• Direct team cadence by setting priorities, sequencing tasks, and balancing workload across shifts and team members.
• Manage laboratory consumables, chemicals, reagents, and customer-supplied materials, including documenting movement and fulfilling customer reporting requirements.
• Coordinate routine instrument maintenance and calibration schedules; escalate complex issues to specialists or vendors.
• Provide daily customer service functions and communicate with customer scientists and points of contact regarding lab operations and service requests.
• Manage purchasing and receiving functions for laboratory consumables and supplies, including order entry, expediting, and resolution of pricing or delivery issues.
• Coordinate sample logistics including receipt, storage, distribution, and shipping in compliance with applicable regulations.
• Handle hazardous materials and prepare shipping documentation in compliance with applicable regulations.
• Utilize Avantor and customer computer systems (LIMS, ChemSW, customer-specific systems) to fulfill job duties.
• Train and guide associates on standard procedures, safety protocols, and laboratory system use.
• Identify and lead site-level process improvements that reduce errors, improve flow, and enhance service efficiency.

Skills

LIMS knowledge

Inventory management

Microsoft Excel

Customer service

Teamwork

Organization

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Avantor’s Vacaville site is hiring for a Laboratory/Production Services support role. You will join a 1,500+ strong team delivering mission-based lab work and research protocols to customers, reporting to the Site Services Supervisor.

The position focuses on coordinating workflows, maintaining equipment, managing materials, and ensuring safe, compliant operations in a fast-paced environment.